Recently I have bought MERIDA BIG 9 , very pleased with a quality. Highly recommended Thanks

Great comms, good product choice and fast delivery. Only negative is paying for shipping on bikes when most other companies seem to be able to offer free delivery but that maybe due to the size of the business I guess.

Excellent service and seemingly the only shop in the country to stock the bike/size I wanted. Customer service was excellent with swift replies, and the bike came early. Packaging was fantastic and I no doubt in the fact that the bike was in immaculate condition.

Friendly and efficient

Honesty Product knowledge. Customer service.

Good service and explained the use of the bike even though busy

The bike was built at only a few days notice for collection on a Sunday and everything went very smoothly.

I have recently bought a new bike and road shoes . I was dealing with Dave he was very friendly and very knowledgable and helpful I would definitely recommend this bike shop to anyone .I appreciated all the help he gave me 👍

Excellent service, spent a lot of time with us helping choose the right bike.

Very helpful staff. Availability of the bike in the size we wanted. Delivery five days earlier than estimated. Very well packaged to protect the bike in transit.

I was very well looked after in Ilkley yesterday. I bought a bike from the Staveley shop last year and was very unhappy with the customer service. Derek at Ilkley took a lot of time making sure that the problems with my bike were sorted out. It was much appreciated as I did not feel they had the time or patience to deal with me at Staveley.

Great communication

Very good service at a reasonable price.

Knowledgeable Listened to our requirements Weren’t pushy Helpful

Great customer services. Very helpful and always smiling. Thank you.

Price / value and advice excellent

Friendly staff with great knowledge

Good range and good customer service

So easy to order and bike built up very quickly with no problem storing it till pick up, in a nutshell faultless service.

Great service! very friendly staff who provided great support in finding the right wheels and handlebar to improve my road bike! Highly recommend it!

Very efficient service.

Sorted me a great bike, quick, efficient and nice people to deal with on the phone too.

Whenever I’ve been in the shop or workshop for advice the team have always been most helpful.

Excellent service. Can’t fault. One thing, still haven’t received a receipt via email if you could send one please

They did a god job

Really sound guidance & advice about which bikes to buy, ordered the bikes in & kept me informed. Made sure everything was built & setup quickly on the bikes. When collecting made sure we were happy with everything & even offered to set things up for us. Excellent service.

Great service!! Great product.

Great personalised service. The staff want to make sure you get the bike you want in the price range you are looking for. Great knowledge.

Friendly and knowledgeable staff and nothing is too much trouble.

Staff were friendly, gave good advice and service.


HEADS UP! Fresh Drop of Wahoo Smart Trainers - Ready to ship direct to your home now. Large amount of stock....😀 -… https://t.co/lXnrJQCJ8k

Mar 14th

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MORE BIKES ADDED TO OUR JANUARY SALE! - https://t.co/C8TSZTtTpW https://t.co/ElFb7InJKa

Jan 8th

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