fbpx
Electric Bikes
Mountain Bikes
Road Bikes

Mail Order Bike Specialists


The service from the people at Wheelbase is second to none. Incredibly helpful, and very patient when there was a problem with my Cyclescheme voucher. The bike came perfectly packaged and ready to ride with a few basic set ups. The price of this bike was a lot less than other retailers. I would definitely use Wheelbase again and would recommend them to all my mates.
Report a concern

Super fast delivery, bike was well built and protected for transport.
Report a concern

Dave
Report a concern

Had an issue with my gear changing, the workshop had it fixed within 30 minutes and I was back on the road. 5 star service and thank you. 👍👍👍👍👍
Report a concern

Just had the Focus jam2 in for the RED service .Shock and Forks , headset and all pivot bearings. Feels like a new bike. Good turn a around time aswell.
Report a concern

Very good range of bikes and accessories
Report a concern

Lots of choice - expert advice from friendly staff.
Report a concern

Very polite and very helpful. The staff were really good.
Report a concern

Great communication throughout buying process, both in-person, by phone and via email. Every member of staff I interacted with at Wheelbase was brilliant. Great support and guidance when picking up bike at Wheelbase in Staveley.
Report a concern

Awesome service when I picked up my bike. I will be back for more bike stuff and advice. Cheers!
Report a concern

Very friendly and professional service. Thank you.
Report a concern

Fantastic knowledge from the team and incredibly helpful for a novice biker new to the game like me! Looking forward to getting on the new bike in the Dales and sure I’ll be popping in for more advice over the coming months. Thanks again.
Report a concern

Bernie, our contact in the Ilkley shop, was professional, knowledgeable and very helpful. He was keen to ensure we got the best bikes for our circumstances. Service was first class. Our bikes arrived quickly at the shop, and put together at speed, despite it being Easter. First-class product and service.
Report a concern

Purchased my Supersix Evo from Wheelbase Ilkley last year. The post sales service is fantastic whenever I’ve need new parts etc. All the guys are very knowledgable. Had my bike in for a yearly service and change of stem hight this week. Really fast turn around even though it’s a busy time of year for them - thanks Ben!
Report a concern

Very good service by the staff when I've picked up my new bike. Very helpful explaining about my new bike. We'll definitely get my next bike again in here!
Report a concern

Great service from Ben and the team in the workshop!
Report a concern

Had a brilliant experience at Wheelbase Cycles in Ilkley. Bernie was absolutely spot on, super helpful, friendly, and really knowledgeable. He took great care of everything and made sure I left with exactly what I needed. Can’t recommend the Wheelbase (and Bernie!) enough.
Report a concern

Great service . Explained all the things I needed to know about setting up my new Whyte ebike . Then helped me in fitting my bike onto my cycle carrier .
Report a concern

I have a very old and neglected bike that Wheelbase resuscitated for me quickly and effectively. I'm very pleased.
Report a concern

Friendly service team provides fast and efficient maintenance and repairs, together with good communication and feedback.
Report a concern

The guys were a great help and very patient
Report a concern

Great customer service!
Report a concern

Knowledge of staff, Listened and helped with questions Range of bikes . Adaptation to bike to help with trip
Report a concern

Staff are friendly, knowledgeable and always have time to talk about products
Report a concern

Very friendly staff who were able to assist on the right bike for my needs.
Report a concern

Always a great service and helpful staff There was an issue getting my Tyre to seat which took several visits to the shop But it was resolved in the end
Report a concern

A great team. Jonny, Mick, Tom & Dave make a great team and provide a great service. It’s what makes a great LBS. 10/10!
Report a concern

Dave was really helpful and knowledgeable about the bikes. Good stock in store.
Report a concern

Bought a new bike, staff are knowledgable and easy to deal with.
Report a concern

Great handover and very helpful every step of the way, great shop and team
Report a concern
Hamsterley Demo Day, Wheelbase North East | 2025
Fri 18th Apr

Hamsterley Demo Day, Wheelbase North East | 2025

Hamsterley BIG Demo Day | 17th May 2025 Still basking in the glory of our Big Demo Weekend in the Lake District it’s time for the Wheelbase crew and some...

Read more
NEW: Santa Cruz Bullit CC | XO AXS RSV | Long Travel Electric Bike
Tue 15th Apr

NEW: Santa Cruz Bullit CC | XO AXS RSV | Long Travel Electric Bike

We took the Santa Cruz Bullit (MY26) out on the local trails for a first impression, we found out what we needed to know. Essentially a downhill bike with a...

Read more
WHEELBASE Lakeland Lanequest 2025
Tue 15th Apr

WHEELBASE Lakeland Lanequest 2025

Wheelbase #LakelandLanequest is back!  6 Tuesday Evenings in June & July (see rounds below)   Wheelbase Lakeland Lanequest are fun and challenging cycle-orienteering events on 6 consecutive Tuesday evenings through...

Read more
Fulcrum Wheels April Giveaway
Tue 8th Apr

Fulcrum Wheels April Giveaway

Read more
Cannondale SuperSix Evo 3 Chalk | Exclusive Offer
Mon 31st Mar

Cannondale SuperSix Evo 3 Chalk | Exclusive Offer

ROAD RACE | FASTER EVERYWHERE THE SUPERSIX EVO DESTROYS EXPECTATIONS. Light, fast and aero – it defies logic. That’s why we’ve chosen the SuperSix as our Wheelbase Cabtech Castelli Road...

Read more
Wheelbase Cabtech Castelli Unveils 2025 Squad: A New Era Begins
Thu 20th Mar

Wheelbase Cabtech Castelli Unveils 2025 Squad: A New Era Begins

Wheelbase Cabtech Castelli Unveils 2025 Squad: A New Era Begins Wheelbase Cabtech Castelli Team Launch Video 2025 The excitement is palpable as Wheelbase Cabtech Castelli officially unveils its 2025 team...

Read more
Brompton – 20 second Folding Bikes Now at Wheelbase
Wed 12th Mar

Brompton – 20 second Folding Bikes Now at Wheelbase

Brompton – Now available at Wheelbase Few bikes can claim to be as recognisable as the Brompton. It looks different. It is different. It’s a useful tool that makes owners...

Read more
2025 Cannondale Topstone Carbon Gravel Bike : BRAND NEW
Tue 11th Mar

2025 Cannondale Topstone Carbon Gravel Bike : BRAND NEW

2025 Cannondale Topstone Carbon Gravel Bikes Cannondale has unveiled the latest iteration of its Topstone Carbon gravel bike, promising enhanced performance and versatility for gravel enthusiasts. This 2025 model introduces...

Read more
NEW : WHYTE KADO S & KADO RSX E-MTB | If you can dream it, you can do it
Thu 6th Mar

NEW : WHYTE KADO S & KADO RSX E-MTB | If you can dream it, you can do it

Brand New From Whyte The KADO S & KADO RSX Electric Mountain Bikes If you can dream it, you can do it With an all-new, ground-up design, the latest fifth...

Read more
Rebike Cumbria x Wheelbase Trade-In : A Huge Success!
Thu 27th Feb

Rebike Cumbria x Wheelbase Trade-In : A Huge Success!

Last week, thanks to the donations made by our customers during our Trade-In offer, Wheelbase handed over 100 bikes to Rebike Cumbria. The generosity of our customers is greatly appreciated...

Read more
See all our news