Win a Park Tools Advanced Mechanic Tool Kit
June 13, 2024

To celebrate Father’s Day we’re calling “all dads who ride’ to sign up and be in with a chance of winning a Park Tool Advanced Mechanic Tool Kit worth £489!

Unbeatable deals on BMC road bikes – Save up to 44%
June 12, 2024

  From World Tour racing, weekend criteriums or the weekend chaingang session. Whenever top speed is required BMC leave no stones unturned to ensure every watt is transformed into pure speed, whatever your riding focus may be. To ensure their road bike range is aligned with the demands of each and every rider they have

WHEELBASE Lakeland Lanequest 2024
June 8, 2024

Wheelbase #LakelandLanequest starts up again this Tuesday evening from Oxenholme, LA9 7RF Wheelbase Lakeland Lanequest are fun and challenging cycle-orienteering events on 6 consecutive Tuesday evenings through June and July. Suitable for all abilities, all ages, all bikes (including electric)– why not give one a go this year 6 Tuesday Evenings in June & July

Teenage Kicks – Bikes for aspiring trail shredders…
June 7, 2024

  We have a huge range of premium bikes in stock aimed at providing ‘teenage kicks’ for aspiring trail shredders of all ages, giving the feeling of endless freedom and fun.      

Cannondale Moterra Neo 3 – Electrify your mountain biking with 27% off RRP and take your riding to a new level.
June 6, 2024

  From the high mountains to your local loops, the Cannondale Moterra Neo 3 will electrify your mountain biking and take it to a whole new level. Equipped with the most powerful, advanced systems and the latest eBike technology and components from Bosch, Shimano and Rock Shox, the Moterra Neo 3 lets you ride further,

Get fresh with Fox SS24… Hot new Summer clothing from Fox
June 5, 2024

Get fresh with Fox SS24… Hot new Summer clothing from Fox to keep you fresh either on or off the bike!

Set your season on fire with Cannnondale Supersix Evo – Now available with 36 month 0% finance
June 3, 2024

The fourth-generation SuperSix EVO is all new, and yet it carries on a tradition of blowing the wheels off the competition – with an unheard-of blend of everything you want in a race bike to set your season on fire! This is a climbing bike for the sprints. An aero bike for the mountains. It

Shimano Footwear – Hot Deals for Summer! Save 30% off RRP
May 30, 2024

We have a limited offer a range of Shimano shoes on offer with up to £30% off RRP, for every cyclist whether your a Gravel Adventurer, Mountain Bike trail rider or a Leisure rider looking for a versatile shoe that’s just as comfortable on the bike as it is in cafe afterwards. The Shimano Gravel

Reserve 34/37 carbon wheels – up to 42% Off RRP. Now available with DT Swiss 350, 240 hub options
May 23, 2024

Engineered to take you Further, Faster and For Longer. Reserve are renown for their expertise in designing the best composite rims and constructing the most optimum Mountain Bike wheelsets on the market. In recent years Reserve have built upon their own knowledge of manufacturing a superbly compliant and durable wheel and collaborated with Cervélo when

Wheelbase North East MTB Demo Day Event Report – Fun in the Sun!
May 16, 2024

Hot on the heels of our Big Demo Weekend in the Lake District, yet again it was time for the Wheelbase crew and the best brands in the Mountain Bike world to assemble at Hamsterley Forest, ready for an action packed day of riding the latest and greatest mountain bike technology on the super fun

May 15, 2024

The Nuroad C:62 SLX is built to take you an an adventure further and fast than you have ever been before. It’s an incredibly lightweight and versatile carbon gravel bike with superior frame construction utilising Cube’s premium C:62® carbon fibre. It also has an impressive spec list, featuring  SRAM’s slick, precise Rival 1×12 AXS transmission,

Cervelo Caledonia Ultegra Di2 – The Only Performance Sportive Bike Now with £1800 off!
May 12, 2024

Remember the days when choosing the right bike was always a compromise and the advice was “performance, comfort and speed… pick two”. Now with the introduction of the Cervelo Caledonia the only choice you need to make is which one will it be… Glacier Blue or Metallic Black? It reall is the only performance sportive

Very helpful and friendly staff with there advice given

The level of service as very good, we tried several bikes without any hesitation and the hand over was smooth despite our early arrival. we bought the bikes locally firstly to support local busineses and to make any future servicing or warranty easy, I have no doudt the support will continue.

Fast and very efficient. Staff at the Cumbria store were very helpful.

Personal level of service

Good helpful service from Karl, got a good price on the bike too.

Cube Acid Panniers Trunk 8+7 RILINK Perfect fit for my Cube Easy entry Kathmandu e bike. Not too bulky and easy to remove for carrying all your personal belongings. Two enclosed shopping bags tucked away on each side. Service of Wheelbase from purchase to delivery was fast. Very competitive prices. Will absolutely use Wheelbase again for all my cycling accessories. Top company !

We have just purchased our second ebike from Wheelbase. The reason we bought again was because the service we received first time around was excellent and on this second occasion it was just as equally good. Of particular note was that to both James and Sam nothing was too much trouble, they both took time to answer all of our questions and queries. Traditional, first-class customer service at its best . Thank you. PS. They were very competitively priced too.

Massive range of product, mega friendly knowledgeable team, mechanics/service crew are very helpful, always good deals to be had, and all in a great place in the lakes..

Effective work shop Excellent range of products

Friendly, helpful, knowledgable staff.

Great knowledge and friendly service!!!!

Clear explanation of work done

Professional, friendly and willing to provide good advice

Good points: * clear information about my options (repair old bike or buy new) and the comparative costs * good proactive phone contact during the process of decision-making and purchase - but no hounding or pressure * all staff were helpful and proactive - good communication systems within the shop so I didn't always have to talk to the same person, other staff could see what had already been suggested/decided * good communication between workshop and showroom, so my accessories on my old bike were looked after even though the old bike was in the end going for scrap Suggestions/improvements: * I am not a competitive or high-performance cyclist. I use my bike as a more sustainable and healthy form of transport and for leisure. Somehow it felt as if I was not a typical customer - there was little in the shop that made me feel as if I was the type of person you cater for. I am glad that I decided not to be put off by this - but perhaps others would be? Maybe some pictures of older cyclists/families out cycling/people out shopping with baskets on their bikes might widen your appeal/market?

Excellent selection of bikes and products. The shop looks very inviting. I got great service from Bernie. Clearly very knowledgeable on the right bike fit for me personally. I particularly was pleased that I had the opportunity to try the bike before I bought it.

good service reasonable prices

Good value high quality service and good advice on maintenance, much appreciated, thanks.

A very good bike shop. Great workshop. Good range of bikes and kit. V good service.

Great team of mechanics, always ready to help. Friendly and knowledgeable team

Amazing service and friendly staff

First class products and services

Friendly, knowledgable staff. Prompt service and good value

friendly and knowledgeable staff…good selection of part’s…

Good service from good people

I went in to Darlington with an issue on a shimano component and was offered great advise and the part was ordered and delivered within 2 days followed up by a phone call Excellent service 100% recommended

Couldn't help us enough , top class customer service and very happy with our purchases.

Bought a cube e bike from Darlington store. Was just what I was looking for, staff were very knowledgeable and the bike was ready to collect the following day.

I’m so happy with the Mountain Bike I bought. Staff were excellent. Very knowledgeable, friendly and helpful. Would definitely recommend

Great bike fit and fab customer service!

Very knowledgeable and great service