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Great customer service following an order placed in error

Friendly staff always will to answer a daft question.

Quick and easy. Also a sale on

Well priced, easy to navigate website and quick delivery

Good quality products. Friendly helpful service.

Great staff. Efficient and well organised.

Great to deal with the staff

Easy ordering and prompt service.

Excellent knowledge, no hard sell

Friendly and helpful

Great service and range of products. My go to local bike shop

Expertise on e bikes

as usual I receieved a very profesional service from the team - all of who are obviously passionate and very knowledeable about bikes

Ben and all the guys in service. Always very welcoming and can do attitude. Always good service and explanation of what's been done to bike.

Very friendly and professional service. Thank you.

Fantastic knowledge from the team and incredibly helpful for a novice biker new to the game like me! Looking forward to getting on the new bike in the Dales and sure I’ll be popping in for more advice over the coming months. Thanks again.

Bernie, our contact in the Ilkley shop, was professional, knowledgeable and very helpful. He was keen to ensure we got the best bikes for our circumstances. Service was first class. Our bikes arrived quickly at the shop, and put together at speed, despite it being Easter. First-class product and service.

Purchased my Supersix Evo from Wheelbase Ilkley last year. The post sales service is fantastic whenever I’ve need new parts etc. All the guys are very knowledgable. Had my bike in for a yearly service and change of stem hight this week. Really fast turn around even though it’s a busy time of year for them - thanks Ben!

Very good service by the staff when I've picked up my new bike. Very helpful explaining about my new bike. We'll definitely get my next bike again in here!

Great service from Ben and the team in the workshop!

Great service and great bike

The guys were a great help and very patient

Great customer service!

Knowledge of staff, Listened and helped with questions Range of bikes . Adaptation to bike to help with trip

Staff are friendly, knowledgeable and always have time to talk about products

Very friendly staff who were able to assist on the right bike for my needs.

Always a great service and helpful staff There was an issue getting my Tyre to seat which took several visits to the shop But it was resolved in the end

A great team. Jonny, Mick, Tom & Dave make a great team and provide a great service. It’s what makes a great LBS. 10/10!

Dave was really helpful and knowledgeable about the bikes. Good stock in store.

Bought a new bike, staff are knowledgable and easy to deal with.
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