fbpx
Electric Bikes
Mountain Bikes
Road Bikes

Mail Order Bike Specialists


James, at Staveley, is terrific. Friendly, knowledgeable and good to discuss things with. I also like the range of bikes and gear.
Report a concern

Staff are very knowledgeable
Report a concern

This was the easiest I've ever ordered a bike. Most of the order done in the first phone call and completed on a short follow up. Pretty good turnaround time for delivery, however I'm still waiting for a receipt.
Report a concern

The knowledge and helpful nature of all the staff was excellent and greatly appreciated. Keen prices the experience was superb. Already mentioned the above to some people. They all agreed with, as they had already visited your shop. Can I recommend you,ABSOLUTELY.
Report a concern

good price , fast delivery
Report a concern

Great set of lads. Great handover experience.
Report a concern

Luke was professional and knowledgeable. He helped us narrow down our choice based our age and capability. He spent a lot of time with us even after we made it clear on our first visit that we would not be buying immediately. Errors in ordering (wrong carriers fitted) were properly sorted out by the shop manager We visited seven different shops in and arround Cumbria to buy two ebikes. This was the only one where we felt that the staff genuinely wanted to help beyond making a sale and would be genuinely interested in post sales support; this is only based on our perception, of course - but that was why we chose Wheelbase
Report a concern

Extremely helpful staff and excellent product range
Report a concern

I competed in the Fred Whitton and when I went into the registration area, I saw my new bile on the Wheelbase stand. The very next day I went in and bought it from the very friendly and knowledgable Stavely shop. I have ridden the bike for 15 miles and it is absolutely perfect for me, nice and fast, I can't wait to do a longer run. Thank you Wheelbase team.
Report a concern

From start to finish the staff were helpful, courteous and knowledgable. Thimgs were explained in a pleasant and professional manner, which were understandable to the layman. Thanks for everything.
Report a concern

Service was ; very good & very helpful !! Highly recommended!
Report a concern

Friendly and knowledgeable staff and a good service
Report a concern

Very courteous, knowledge and helpful staff. Explained the operation of the bicycle controls and detailed tips when I carry out future maintenance.
Report a concern

Brilliant customer service
Report a concern

Really good service
Report a concern

Friendly staff, do the job.
Report a concern

Excellent price quick delivery and great communication from shop at Ickley
Report a concern

Really good bike service, diligent and clear full explanation of work undertaken. Also really good advice when I asked a number of maintenance questions. Thanks [FIRST NAME REMOVED]
Report a concern

Top quality bikes, offers, and especially service. Really knowledgeable and helpful, not just trying to sell, especially patient and kind to their younger clientele. Great shop.
Report a concern

Stellar customer service from Ben and Bernie at the ilkley store
Report a concern

Good friendly service
Report a concern

Just a friendly shop, explained everthing to me and didn’t rush me out, ever tho it was closing time on a hot Friday night.
Report a concern

Great service and great bike
Report a concern

The guys were a great help and very patient
Report a concern

Great customer service!
Report a concern

Knowledge of staff, Listened and helped with questions Range of bikes . Adaptation to bike to help with trip
Report a concern

Staff are friendly, knowledgeable and always have time to talk about products
Report a concern

Very friendly staff who were able to assist on the right bike for my needs.
Report a concern

Always a great service and helpful staff There was an issue getting my Tyre to seat which took several visits to the shop But it was resolved in the end
Report a concern

A great team. Jonny, Mick, Tom & Dave make a great team and provide a great service. It’s what makes a great LBS. 10/10!
Report a concern
Fred Whitton Challenge 2025 | UK’s Toughest Sportive
Wed 14th May

Fred Whitton Challenge 2025 | UK’s Toughest Sportive

112 miles | 10,400ft elevation | temperatures: blistering On Sunday, 11th May the Lake District once again played host to the Wheelbase Fred Whitton Challenge, a 112-mile sportive renowned as...

Read more
NEW: Cannondale Synapse Carbon // Road Re-Imagined
Tue 6th May

NEW: Cannondale Synapse Carbon // Road Re-Imagined

Road / Endurance – Road Re-Imagined Real World Performance Designed to go fast, built to go long, and made to keep you comfortable, the Synapse redefines road performance. With a sub-1000-gram lightweight carbon...

Read more
South Lakes Bikes Fest & Staveley 3VC 2025
Fri 25th Apr

South Lakes Bikes Fest & Staveley 3VC 2025

South Lakes Bike Festival The South Lakes Bike Fest is an annual mountain biking event held in the picturesque Kentmere Valley of the Lake District. In 2025, the festival is...

Read more
Hamsterley Demo Day, Wheelbase North East | 2025
Fri 18th Apr

Hamsterley Demo Day, Wheelbase North East | 2025

Hamsterley BIG Demo Day | 17th May 2025 Still basking in the glory of our Big Demo Weekend in the Lake District it’s time for the Wheelbase crew and some...

Read more
NEW: Santa Cruz Bullit CC | XO AXS RSV | Long Travel Electric Bike
Tue 15th Apr

NEW: Santa Cruz Bullit CC | XO AXS RSV | Long Travel Electric Bike

We took the Santa Cruz Bullit (MY26) out on the local trails for a first impression, we found out what we needed to know. Essentially a downhill bike with a...

Read more
WHEELBASE Lakeland Lanequest 2025
Tue 15th Apr

WHEELBASE Lakeland Lanequest 2025

Wheelbase #LakelandLanequest is back!  6 Tuesday Evenings in June & July (see rounds below)   Wheelbase Lakeland Lanequest are fun and challenging cycle-orienteering events on 6 consecutive Tuesday evenings through...

Read more
Fulcrum Wheels April Giveaway
Tue 8th Apr

Fulcrum Wheels April Giveaway

Read more
Cannondale SuperSix Evo 3 Chalk | Exclusive Offer
Mon 31st Mar

Cannondale SuperSix Evo 3 Chalk | Exclusive Offer

ROAD RACE | FASTER EVERYWHERE THE SUPERSIX EVO DESTROYS EXPECTATIONS. Light, fast and aero – it defies logic. That’s why we’ve chosen the SuperSix as our Wheelbase Cabtech Castelli Road...

Read more
Wheelbase Cabtech Castelli Unveils 2025 Squad: A New Era Begins
Thu 20th Mar

Wheelbase Cabtech Castelli Unveils 2025 Squad: A New Era Begins

Wheelbase Cabtech Castelli Unveils 2025 Squad: A New Era Begins Wheelbase Cabtech Castelli Team Launch Video 2025 The excitement is palpable as Wheelbase Cabtech Castelli officially unveils its 2025 team...

Read more
Brompton – 20 second Folding Bikes Now at Wheelbase
Wed 12th Mar

Brompton – 20 second Folding Bikes Now at Wheelbase

Brompton – Now available at Wheelbase Few bikes can claim to be as recognisable as the Brompton. It looks different. It is different. It’s a useful tool that makes owners...

Read more
See all our news