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Friendly staff. Easy to order

Friendly helpful abd knowledgeable staff Great range of products

10/10 service from all members of staff at Wheelbase Staveley. Everybody went above and beyond what they needed to, even helping put my new bike into my car and protecting the paintwork with foam padding. The process from start to finish of buying the bike was so smooth and quick, was surprised to bring the bike home the same day!! Will definitely be purchasing future bikes from here, along with all future services.

Service was really helpful and polite. The store had everything I needed and loads more. Will definitely be returning

I Wanted a particular cube bike and couldn’t get it in the size I wanted anywhere as it was out of stock everywhere. Harry did a special order and I when it arrived was very well looked after by staff with full explanation on all the tech side and gadget side of the bike. Fantastic customer service.

Friendly helpful and knowledgeable service. Thank you!

Ordered bike online. Delivery date was chosen by us and it was delivered on time. My son just did the minimum to put it together . He is an experienced cyclist, so treated his son to a quality bike. They are both extremely pleased with the purchase!

Fantastic!!!

Arranged a bike demo and they were happy to spend as long as needed talking options and looking at/discussing alternatives. Plenty of bikes in the showroom too, nothing like actually having them in front of you, way better than online shopping. Hadn't planned on coming away with a new bike but I spotted a version of the Merida at the top of my shortlist and, well you can guess the rest. They did a PDI while we went to Wilfs for lunch. Subsequently put a deposit on some carbon wheels as well. Summing up.Great customer service, really friendly outlook and plenty of choice. As a bonus found we'd ridden up Brigsteer Brow, another climb ticked in 100 cycle climbs North West! Mike Pringle

Very reliable and friendly service and excellent knowledge.

My first experience of Wheelbase was excellent. A very friendly, helpful and efficient experience. My bike was fixed at very short notice and I know how hard it is to do this when busy. Thank you Wheelbase, a professional and fairly priced service.

Great range of products with some competitive pricing. Friendly staff and the workshop team always helpful as well as knowledgeable, and able to offer sound advice.

Repairs and services have quick turnaround and usually get me back out riding for the next weekend!

Helpful and knowledgeable staff

Your workshop staff were very helpful and sorted my issue out while I waited

All the staff I dealt with were extremely helpful and knowledgeable. I was in need of advice and it was provided in a way that didn’t feel like I was being “sold” to. This is why I would be happy to recommend Wheelbase.

The wheelbase sell everything you would need for cycling . The staff are extremely helpful. Would always buy a bike from here

Friendly, efficient, knowledgeable. A wide choice.

The staff spent a lot of time explaining different bikes and products with no pressure to buy anything. When I did choose a bike they fitted all the extras to it with no extra cost. I'm not a serious biker, more just for fun, but they spent just as much time with me as they did my husband who actually knows about bikes, Very knowledgeable, approachable and helpful.

All the staff at the Ilkely branch are absolutely fantastic. Nothing is too much for them.

Friendly efficient service

Staff really helped with correct size for bike and offered to find similar size bike for comparison

Excellent service from the sales team as we turned up rather late on the day of collection for my son's bike - then when we did the finance it was referred so the sales chap ended up staying back late to get is all sorted. :)

Amazing selection of bikes! The service provided is always genuine, friendly and helpful - thank you!

I use the mechanics and order parts now and then and the customer service is always excellent, and the staff alway have the understanding of what the customer needs, 10/10

The vast range

The staff at Darlington are friendly, knowledgeable and always ready to help

Service is first class, the staff front of house Tom and Johnny are knowledgeable and easy to talk to creating a relaxed atmosphere in the shop. Mechanics Tom and Mick equally as good , always provide you with a very informative update on your bike, both during and after the service. Well done

Efficient and thorough bike service with good communication

Great staff .. very helpful
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