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Mail Order Bike Specialists


Great staff. Efficient and well organised.
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Great to deal with the staff
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Easy ordering and prompt service.
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Excellent knowledge, no hard sell
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Friendly and helpful
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I have visited the Staveley shop a few times and I have always been impressed with the store. I saw the bike I was looking for and made the purchase. The contact from purchase, the packing and delivery all fantastic! I assembled the last few bits after taking delivery and gave her a test! Wow !! Set up absolutely fantastic, no issues . Credit to the staff and store
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Great sale. Efficient purchase, delivery and friendly customer service.
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Great service from James and rest of the staff
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The service from the people at Wheelbase is second to none. Incredibly helpful, and very patient when there was a problem with my Cyclescheme voucher. The bike came perfectly packaged and ready to ride with a few basic set ups. The price of this bike was a lot less than other retailers. I would definitely use Wheelbase again and would recommend them to all my mates.
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Super fast delivery, bike was well built and protected for transport.
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Expertise on e bikes
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as usual I receieved a very profesional service from the team - all of who are obviously passionate and very knowledeable about bikes
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Ben and all the guys in service. Always very welcoming and can do attitude. Always good service and explanation of what's been done to bike.
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Very friendly and professional service. Thank you.
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Fantastic knowledge from the team and incredibly helpful for a novice biker new to the game like me! Looking forward to getting on the new bike in the Dales and sure I’ll be popping in for more advice over the coming months. Thanks again.
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Bernie, our contact in the Ilkley shop, was professional, knowledgeable and very helpful. He was keen to ensure we got the best bikes for our circumstances. Service was first class. Our bikes arrived quickly at the shop, and put together at speed, despite it being Easter. First-class product and service.
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Purchased my Supersix Evo from Wheelbase Ilkley last year. The post sales service is fantastic whenever I’ve need new parts etc. All the guys are very knowledgable. Had my bike in for a yearly service and change of stem hight this week. Really fast turn around even though it’s a busy time of year for them - thanks Ben!
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Very good service by the staff when I've picked up my new bike. Very helpful explaining about my new bike. We'll definitely get my next bike again in here!
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Great service from Ben and the team in the workshop!
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Had a brilliant experience at Wheelbase Cycles in Ilkley. Bernie was absolutely spot on, super helpful, friendly, and really knowledgeable. He took great care of everything and made sure I left with exactly what I needed. Can’t recommend the Wheelbase (and Bernie!) enough.
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The guys were a great help and very patient
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Great customer service!
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Knowledge of staff, Listened and helped with questions Range of bikes . Adaptation to bike to help with trip
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Staff are friendly, knowledgeable and always have time to talk about products
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Very friendly staff who were able to assist on the right bike for my needs.
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Always a great service and helpful staff There was an issue getting my Tyre to seat which took several visits to the shop But it was resolved in the end
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A great team. Jonny, Mick, Tom & Dave make a great team and provide a great service. It’s what makes a great LBS. 10/10!
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Dave was really helpful and knowledgeable about the bikes. Good stock in store.
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Bought a new bike, staff are knowledgable and easy to deal with.
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Great handover and very helpful every step of the way, great shop and team
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South Lakes Bikes Fest & Staveley 3VC 2025
Fri 25th Apr

South Lakes Bikes Fest & Staveley 3VC 2025

South Lakes Bike Festival The South Lakes Bike Fest is an annual mountain biking event held in the picturesque Kentmere Valley of the Lake District. In 2025, the festival is...

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Hamsterley Demo Day, Wheelbase North East | 2025
Fri 18th Apr

Hamsterley Demo Day, Wheelbase North East | 2025

Hamsterley BIG Demo Day | 17th May 2025 Still basking in the glory of our Big Demo Weekend in the Lake District it’s time for the Wheelbase crew and some...

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NEW: Santa Cruz Bullit CC | XO AXS RSV | Long Travel Electric Bike
Tue 15th Apr

NEW: Santa Cruz Bullit CC | XO AXS RSV | Long Travel Electric Bike

We took the Santa Cruz Bullit (MY26) out on the local trails for a first impression, we found out what we needed to know. Essentially a downhill bike with a...

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WHEELBASE Lakeland Lanequest 2025
Tue 15th Apr

WHEELBASE Lakeland Lanequest 2025

Wheelbase #LakelandLanequest is back!  6 Tuesday Evenings in June & July (see rounds below)   Wheelbase Lakeland Lanequest are fun and challenging cycle-orienteering events on 6 consecutive Tuesday evenings through...

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Fulcrum Wheels April Giveaway
Tue 8th Apr

Fulcrum Wheels April Giveaway

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Cannondale SuperSix Evo 3 Chalk | Exclusive Offer
Mon 31st Mar

Cannondale SuperSix Evo 3 Chalk | Exclusive Offer

ROAD RACE | FASTER EVERYWHERE THE SUPERSIX EVO DESTROYS EXPECTATIONS. Light, fast and aero – it defies logic. That’s why we’ve chosen the SuperSix as our Wheelbase Cabtech Castelli Road...

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Wheelbase Cabtech Castelli Unveils 2025 Squad: A New Era Begins
Thu 20th Mar

Wheelbase Cabtech Castelli Unveils 2025 Squad: A New Era Begins

Wheelbase Cabtech Castelli Unveils 2025 Squad: A New Era Begins Wheelbase Cabtech Castelli Team Launch Video 2025 The excitement is palpable as Wheelbase Cabtech Castelli officially unveils its 2025 team...

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Brompton – 20 second Folding Bikes Now at Wheelbase
Wed 12th Mar

Brompton – 20 second Folding Bikes Now at Wheelbase

Brompton – Now available at Wheelbase Few bikes can claim to be as recognisable as the Brompton. It looks different. It is different. It’s a useful tool that makes owners...

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2025 Cannondale Topstone Carbon Gravel Bike : BRAND NEW
Tue 11th Mar

2025 Cannondale Topstone Carbon Gravel Bike : BRAND NEW

2025 Cannondale Topstone Carbon Gravel Bikes Cannondale has unveiled the latest iteration of its Topstone Carbon gravel bike, promising enhanced performance and versatility for gravel enthusiasts. This 2025 model introduces...

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NEW : WHYTE KADO S & KADO RSX E-MTB | If you can dream it, you can do it
Thu 6th Mar

NEW : WHYTE KADO S & KADO RSX E-MTB | If you can dream it, you can do it

Brand New From Whyte The KADO S & KADO RSX Electric Mountain Bikes If you can dream it, you can do it With an all-new, ground-up design, the latest fifth...

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