Looking for a new opportunity? Then look no further than a company that is going places.
Wheelbase is the UK’s largest cycle store and we have been at the forefront of the industry for the last 25 years. We live and breathe bikes and have built up a successful business from our headquarters in the Lake District National Park. We opened our second store WHEELBASE North East in 2016 and third store in Yorkshire in 2018. In 2022 we opened WHEELBASE Coventry and WHEELBASE Stockton within the GoOutdoors superstores. Our eCommerce division serves the our online customers with expertly built and packed bicycles being shipped all over the U.K.
WHEELBASE Lake District (HQ)
Position: Accounts Receivable Assistant – Full Time
Location: Wheelbase Lake District, Mill Yard, Staveley LA8 9LR
We are now looking for an Accounts Receivable Assistant to join our small accounts team. This is a great opportunity to work for a business that has grown significantly over recent years.
Key duties and responsibilities would be:
- Reconcile daily takings from all outlets to money received.
- Ensuring processes and procedures for information are followed efficiently.
- Key data into company accounting system.
- Check all financial transactions for accuracy.
- Investigate and resolve queries in a prompt and timely manner.
- Work closely with stock manager to ensure accurate sales data.
- Preparing monthly reports for the Finance Director.
- Answering phone calls and deal with them in a timely and professional manner.
- Support month end and year end process
- Other general administrative support to the Finance Director.
What we are looking for from you:
- Experience/knowledge of bookkeeping practices is essential.
- Basic Microsoft Excel/Word skills.
- An understanding Sage Accounting is desirable.
- Ability to communicate with customers, suppliers and colleagues.
- Ability to work under own initiative and as part of a team.
- Ability to prioritise workload and work to deadlines.
Location: Wheelbase HQ, Staveley, Kendal, Cumbria LA8 9LR UK. 15mins from the M6 motorway and 5mins walk from Staveley train station.
Salary: we offer a competitive salary, dependent on experience.
Hours: 40 hours per week, Monday – Friday 9am – 5.30pm.
How to apply: Please send your CV and a covering letter to Jobs@Wheelbase.co.uk
Closing date: 1st Dec 2023
Please note: due to high volumes of applications if you do not hear back from us with a request for an interview, please assume your application has been unsuccessful.
WHEELBASE Lake District (HQ)
Position: Workshop Technician – Full time
Location: Wheelbase Lake District, Mill Yard, Staveley LA8 9LR
We are currently looking for outstanding applicants for Workshop Technician role at our HQ WHEELBASE Lake District in a fully fitted Park Tools workshop, working within a team of very experienced cycle mechanics.
We are looking for people who enjoy working in a busy cycle workshop and deliver outstanding service. We sell the latest products from the leading brands across all cycling disciplines – mountain, road, electric, leisure, kids and adventure.
You will be a positive team player; sales focused and offer a best-in-class customer experience through great dynamics, premium servicing, accurate service bookings and time management.
The role is fast paced, varied and testing.
About the job:
You will be a member of the workshop team at our fully fitted professional Park Tools USA workshop, working on quality road, mountain, leisure and e-bikes.
We run a professional team of technicians at all our cycle stores and you will need to integrate well in to the busy yet relaxed environment of our pro-workshop. You will need to ensure all of our customers are treated professionally, politely and leave the workshop feeling that they have received great customer service.
You will be required to:
- Be technically proficient and able to work independently on a diverse range of bicycles.
- Keep up to date with the latest cycling technologies including electric bikes, electronic shifting and the latest suspension systems.
- Remain approachable, friendly and confident at all times when assisting customers.
- Give quick, yet realistic estimations for repairing bikes.
- Ensure that your workspace is clean, organised and completely cleared at the end of the day.
About you:
- You will have some previous experience of working in a cycle workshop.
- Have good attention to detail and set yourself high standards.
- Run a clean, presentable workspace.
- Understand and apply company policies.
- A team player who is committed to the business.
- Eagerness to develop your product knowledge and learn new skills.
- Efficient and accurate time management and workflow.
Hours: 9am to 5.30pm, 5 days a week, full time role, including one day on a weekend
Salary: We offer a competitive salary based on ability and experience
To apply: if you would like to apply to join the WHEELBASE Lake District workshop team, please email a covering letter explaining why you would be an ideal candidate to join the team, plus please attach an up-to-date CV. Email your application to jobs@wheelbase.co.uk
Closing date: 30 November 2023
Please note: due to high volumes of applications if you do not hear back from us with a request for an interview, please assume your application has been unsuccessful.
WHEELBASE Coventry
POSITION: Full Time and Part Time Sales Assistants
LOCATION: Wheelbase Coventry, Go Outdoors, Canley, CV5 6RN
We are currently looking for the right applicants to join our ever-growing Sales Team at our Wheelbase Coventry Store as Full Time and Part Time Sales Assistants.
We are looking for people who enjoy working in a busy retail environment, delivering outstanding service to our all customers. We sell the latest products from the leading brands across all cycling disciplines – mountain, road, electric, leisure, kids and adventure.
You will be a positive member of the team, sales focused and offer a best-in-class customer experience through great dynamics, a premium product range, accurate sales recording, time management and merchandising.
The role is fast paced, varied and testing.
YOU WILL BE REQUIRED TO:
Achieve a best-in-class customer experience and ensure the team delivers exceptional customer service.
- Have a passion for cycling and develop your product knowledge across mountain, road, electric, leisure, kids and adventure bikes, clothing and accessories.
- Engage with customers, from meeting and greeting to asking questions, listening, and understanding their needs.
- Correctly process your sales and keep the customer up to date with progress.
- Be a team player – support the Store Managers and the rest of your store team.
- Create a positive working environment and deliver the WHEELBASE brand values and culture of openness, inclusivity and community.
- The store must be merchandised daily and always be presented to a high standard.
SKILLS AND INTERESTS:
- Passionate about cycling.
- Willingness to develop inter-personal skills and product knowledge.
- Ability to be a team player and motivated to deliver the best customer service.
- Have great commercial sense and be sales orientated.
- An excellent communicator and relationship builder.
- Ability to work under pressure in a busy retail environment.
- Meet challenges with a positive attitude.
- General IT skills.
HOURS: flexible
SALARY: We offer a competitive salary based on ability and experience
HOLIDAY: 28 days paid holidays, including bank holidays.
ADDITIONAL BENEFITS:
- Generous staff discount scheme
- Cycle to work scheme
- Professional working environment
- Casual but smart dress code
- Staff social opportunities
CLOSING DATE: 03 December 2023
TO APPLY: If you would like to apply to join the WHEELBASE Coventry team, please email a covering letter explaining the role you would like to apply for plus your experience and why you would be an ideal candidate to join the team, plus please attach an up-to-date CV. Email your application to jobs@wheelbase.co.uk
PLEASE NOTE: Due to high volumes of applications if you do not hear back from us with a request for an interview, please assume your application has been unsuccessful.