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Mail Order

Bike Specialists

Ordering your new bike from Wheelbase has never been easier. With years of experience shipping bikes across the UK, we pride ourselves on being the best in the business.

Bike advice
Sizing advice
Availability checks

Before making your purchase, feel free to contact our in-house mail order experts for advice on bike selection, sizing and availability. Our team is ready to assist you every step of the way. Use our Live Chat function to speak with a member of our Mail Order Team or click here to email us.

Enjoy a seamless and hassle-free bike buying experience with Wheelbase. The U.K’s premier online cycle store.

Bikes Fully Assembled, Checked And Set Up Before Shipping

All our mail order bikes are professionally assembled, set up, and packed by our team of CyTech-qualified mechanics. For increased bike security during transit, bikes are shipped with the front wheel removed and delivered to your door by DX.

Brakes set up
Gears set up
Headset set up

What do I need to do?

Upon delivery, the brakes, gears, and headset will already be set up. All you need to do is insert the front wheel, attach the seat post (unless it’s a dropper post, which will be fitted), level the handlebars using the stem faceplate, and carefully fit the pedals.

Insert front wheel
Insert seat post (unless dropper, which will be fitted
Fit and level bars using stem faceplate
Carefully fit pedals; right (clockwise) and left (anti-clockwise)

Video Tutorials

With the help of Sam, our Lead Workshop Technician we have put together a selection of helpful videos to assist with the final steps of putting together your bike once it has been delivered.

Wheelbase offers expert advice, guidance and service throughout your online purchase

Disc Brake Road Bike Assembly

Mountain Bike Assembly

Electric Mountain Bike Assembly

Frog Bikes Bike Assembly

Rim Brake Road Bike Assembly