WHEELBASE Lake District

 

WHEELBASE Lake District

01539 821443

Located in the picturesque village of Staveley, the UK’s largest cycle store is only 15 minutes’ drive from the M6 motorway and 10 minutes from Windermere. With over 600 bikes on display in store, spread across our massive 16,000 sq. ft. premises, we have dedicated areas for Road, MTB, E-Bike, Women, Kids and everything in between. Our staff are all passionate cyclists, specialising in a variety of disciplines, united by a love of all things two wheels. We currently stock bikes from; Brompton, Cannondale, Cervelo, Cube, Frog Bikes, Genesis, Merida, Orbea, Riese & Muller, Scott, Trek, Whyte, Wild Bikes and Yeti.

Based in Staveley Mill Yard, we’re a true destination store for your next visit to the Lake District. On our doorstep we have Wilf’s Café – with a great selection of cakes and lunches and More? Bakery – for freshly baked goods and great coffee. The Eagle and Child bed and breakfast Inn, run by an avid mountain biker, has rooms if you’re staying for the weekend and offers great pub grub and a selection of local ales.

Our precision fit team offer a professional bike fitting service in store, tailored to suit your riding. We run a fully equipped workshop and our team of qualified mechanics are on hand to offer advice and servicing as your bicycle requires. Our friendly team are always happy to offer advice on local routes, with superb Lakeland trails, leisure and road riding straight from our store – PedalNorth has a great selection of routes, including our go-to ride around the Kentmere Valley.

There is a great community of cyclists here in the Lake District and we run and participate in many local events throughout the year – including our annual MTB Demo weekend in Spring.

 


Good range, good price, good advice and organised manufacturer recall.
Report a concern

The professional manner in which James and Cal have dealt with me. Cal's patience and explanations of many aspects of my new Trek Checkpoint plus SL5 were most helpful. Thank you James and Cal.
Report a concern

A great deal! The communication, help and advice was brilliant and not directed towards further sales but a better experience for myself
Report a concern

Genuinely interested in service and customer care rather than profit
Report a concern

Quick delivery
Report a concern

Good price and super fast delivery. What more do you want? Thank you
Report a concern

Quality range and reliable
Report a concern

all very good
Report a concern

Great products, and great service,
Report a concern

Excellent service. Opted for the free delivery and it still came the next day!
Report a concern

The service and support Wheelbase Ilkley have provided for my Grandson and myself has been stunning both in the provision of actual advice when buying equipment and a bike, but also in regular ongoing support to my Grandson in all matters relating to biking, It's just like having a bike support group or biking youth club, absolutely fabulous, never experienced service like it before. We've dealt mainly with Theo who is a superstar, but everyone there is beyond excellent. Many thanks from the whole family. Kind regards Richard PS. The bikes are brilliant too, and very competitively priced.
Report a concern

I had excellent in-store advice from Theo - I went into the shop as a complete newbie, but we narrowed the bike choice down to the one that I ended up buying from them. I'd thoroughly recommend going in to talk to them as it was all super friendly.
Report a concern

Great service from Ben and team
Report a concern

Excellent service & friendly advice, this is the second new bike I’ve bought from Wheelbase. Back in 2017 I bought my Whyte full suspension bike and now I’ve joined the ‘E Bike’ gang and bought a new E Mountain bike again a Whyte full suspension
Report a concern

From the 1st contact by email, with Bernie, then telephone, then instore to purchase, the service was great, good communication and plenty of advice given re bike fit and bike itself. I purchased some accessories and Theo was more than happy to fit these. THANK YOU WHEELBASE, ILKLEY - Highly Recommend!
Report a concern

Very friendly knowledgeable and helpful staff
Report a concern

Great service, excellent communication and very happy with new bike.
Report a concern

I was able to drop the bike off very quickly to get assessed and then the repair was undertaken in quick time great service
Report a concern

Always friendly and helpful and easy to book repairs
Report a concern

Great services and advice on selection of new mountain bike.
Report a concern

Good price, especially with bike trade in scheme. Friendly and helpful staff.
Report a concern

Great shop and great service
Report a concern

Staff Price Product
Report a concern

very helpful and knowledgable
Report a concern

Very helpful. Transferred a suitable bike in when my size was not available to try in the shop.
Report a concern

Arawn from customer service was absolutely brilliant! He went above and beyond to try and get our bike shipped out before Christmas and was incredibly helpful and friendly throughout the entire process. We couldn’t have asked for better service
Report a concern

Exceptional customer service, the staff are knowledgeable, friendly and can’t do enough to help.
Report a concern

Great product. Great service and helpful members of staff
Report a concern

Service was excellent and advice received very good
Report a concern

Both of the assistants in the shop were keen to help and also to explain the product. Really good customer service from both during the collection process and the further transaction.
Report a concern