WHEELBASE Darlington

01325 352255

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Great people who love their job and know their stuff, helpful and prepared to sort out things at short notice

Great costumer service, knowledge and advice. Also a great peice on a new bike in a Sale. Here's to riding the new bikes. Cheers Mike and Claire

Just wanted to thanks Arwen at Wheelbase for all his help, super helpful and post order the service levels were top class. Definitely would recommend these guys

Great assistance via phone and email before purchasing a bike. Couldn’t have asked for more.

Great speedy service and delivery.

Helpful and knowledgable staff and it’s always nice to buy local.

Customer service above and beyond normal expectations - resolved a technical problem with a chainset and the main supplier. All in about one week!! A big thank you to Wheelbase Lake District and Shimano.

Great customer service & advice

Good selection Helpful staff Excellent service Nice to visit

I’ve been going to Wheelbase for nearly 20 years and the products are of very high quality with excellent customer service.

The knowledge, friendliness and competency of the staff.

The bike was fixed in a few days. The turnaround was incredibly quick. Liam did a great job. Many thanks, it highlights why it's important to buy from a competent and reputable dealer.

Very friendly and knowledgeable service. Felt honest and not pushy.

Bike went in for service the day after booking it in. No delays/backlogs. Full service with excellent advice and recommendations from Ben the mechanic and for all the work needed, done at a reasonable cost with all the parts they need, they have at the shop so a terrific turnaround time to get back out on the road.

A friendly and personal service. Offers great advice. Very much part of the Ilkley community.

Service team are always helpful and fit us in within a reasonable amount of time (usually there and then).

Just a fantastic store. More so than the products there, the staff are just fantastic. Knowledgeable, friendly, exactly what you need when purchasing anything to do with biking

Good customer service and good quality products.

The customer service is excellent. Really knowledgeable about bikes, extremely helpful. Bernie was superb. I would most definitely recommend anyone to buy from this bike shop

Excellent customer service with an eye for detail. Friendly and extremely professional, which made purchasing my bike an easy experience. A good discount too. Many thanks to Bernie. Kind regards Garry Shaw

Great service, very helpful.

Great friendly, knowledgeable staff. Good products

The work is completed promptly, professionally by friendly, knowledgeable staff and for a competitive price. There is no attempt to fit parts that are not asked for or at a higher spec than needed. I can’t recommend them enough! One very satisfied customer!

1st time in there shop and made a purchase within 10 minutes. The guys could not of been anymore helpful, They went out their way to make sure my son had his bike pdi'ed before they closed ( baring in mind we got there at 4.40 pm and they close at 5.30) so he could take the bike home that day. 11 out of 10 for our our experience And my son has already been looking at the upgraded parts they also sell. Will 100% be buying from this store again in the very near future.

Great set of lads they know there stuff got me in quick and saved me a lot of money thanx lads I’ll be back and recommend you to everyone

Good friendly service and helpful

Range and support

Great selection of bikes and accessories, friendly and knowledgable staff.

Cracking lads very helpful.

Friendly, knowledgeable and attentive staff make sure that all questions are answered fully, and are prompt and efficient when it comes to providing workshop services. The Darlington store is clean, well stocked and it is a pleasure to spend time there. Whether looking for high end or budget bikes, there is something there for everyone. If it isn’t in the shop, they try hard to find or show you what is available and will order it. It is a great specialist bike shop.