Covid 19 (Coronovirus): Store and mail order update
Last updated: 12 October 2020, 9am
Our mail order courier FedEx remain fully functional in the UK.
Our popular finance packages from V12 Finance and PayPal Credit all remain fully functional.
Thank you and stay safe
UK Standard Shipping
CURRENT DELIVERY TIMESCALE ON NEW BIKE ORDERS: 10-14 days** *
** Order by Monday 21 December 2020 for delivery in time for Christmas on bikes and accessories, UK mainland only.
*UK mainland only. Upon placing your order our mail order team will be in contact to confirm a delivery date with you.
In store bike collection: 2-3 days
CURRENT TURNAROUND ON PARTS AND ACCESSORY ORDERS: 2-3 days**
** Order by Monday 21 December 2020 for delivery in time for Christmas on bikes and accessories, UK mainland only.
You can shop from the comfort and safety of your living room and browse our extensive range of Electric Bikes, Mountain Bikes, Road Bikes, Kids Bikes and Hybrid Bikes from the world’s biggest bike brands as well as the latest Clothing and Accessories. We’re continuing to offer 0% finance with no deposit and expert advice at info@wheelbase.co.uk
All mail order bikes are professionally set up and checked by our CyTech qualified mechanics – all bikes ship with the front wheel removed for increased transit security and are delivered by FedEx. We’re taking extra precautions to ensure our staff are safe and can operate as efficiently as possible in-line with the latest government advice. Due to the current circumstances we are experiencing an increased demand for online sales but rest assured our team are processing orders as quickly and efficiently as possible, please be patient as we respond to enquiries. If you have any queries regarding an order please contact our mail order team at mailorder@wheelbase.co.uk
- Orders under £50.00 – £2.99
- All Bikes** – £20.00 (UK Mainland only, excludes Highlands and Islands)
