Delivery & Postage


Last updated: 9am, 14th February 2022

Shipping costs:

UK mainland:

Orders under £50 – £2.99

Bikes – Free delivery

Sale Bikes – £25.00

Bikes with Cycle to Work Voucher – £25.00

Bikes – Channel Islands – £100.00

Bikes – Northern Ireland and Scottish Highlands/ Islands – £75.00

Europe and worldwide – apologies, we are not offering shipping to Europe or Worldwide at present.


Bike orders – current delivery timescale on new bike orders approximately:  3 days* 

*UK mainland only. Upon placing your order our mail order team will be in contact to confirm a delivery date with you.


Parts and Accessories – current turnaround on parts and accessory orders: 2-3 days**

**UK mainland only.


Collect in store bikes – once your order has been received our team will contact you to arrange a collection date.

You can shop from the comfort and safety of your living room and browse our extensive range of Electric Bikes, Mountain Bikes, Road Bikes, Kids Bikes and Hybrid Bikes from the world’s biggest bike brands as well as the latest Clothing and Accessories. We’re continuing to offer 0% finance with no deposit and expert advice at

All mail order bikes are professionally set up and checked by our CyTech qualified mechanics – all bikes ship with the front wheel removed for increased transit security and are delivered by FedEx. We’re taking extra precautions to ensure our staff are safe and can operate as efficiently as possible in-line with the latest government advice.

Wheelbase Shipping Information

Due to the current circumstances we are experiencing an increased demand for online sales but rest assured our team are processing orders as quickly and efficiently as possible, please be patient as we respond to enquiries. If you have any queries regarding an order please contact our mail order team at 

Wheelbase Shipping Information