IMPORTANT: WHEELBASE WORKSHOPS – due to the on going Covid 19 (Coronovirus) pandemic and the increase in cycling participation the workshops at all our three stores are extremely busy. We are doing our best to turnaround jobs as quick as we can but please be aware waiting times could be longer than we would like. Please call our workshops ahead of visiting to check waiting times:
WHEELBASE Lake District, Staveley workshop – 01539 821443, option 3
WHEELBASE North East, Darlington DL3 7LB – 01325 352255
WHEELBASE Yorkshire LS29 9EW– 01943 816101
Thank you for your understanding and stay safe.
Fix Your Bike Voucher Scheme
Each of our three workshops are participating in the Government’s new Fix Your Bike Scheme. The scheme allows residents in England to apply for a free bike repair voucher for the value of £50. The vouchers are acquired through the Department for Transport’s website. Once you have received your voucher online contact one of our workshops to book your service.
As cyclists we all know how good a smooth running bike feels to ride. Our team of qualified mechanics will look after your bike with the care and attention it deserves.
Our number one priority is customer service and we want to get you back on two wheels as swiftly and efficiently as possible.
- All jobs are pre-quoted and agreed with you before work commences.
- We will always contact you via telephone or email before any additional work is undertaken.
- We will turn your repair around in as short a time as possible.
- On collection we will talk through all work undertaken and highlight any areas which may need further attention.
Our Bosch certified E-Bike Service Technicians now carry out specific E-Bike Servicing, including full diagnostics and software updates. Our in house workshop is equipped with all the latest diagnostic systems and access to the full spares catalogue to support and service your Bosch E-Bike.
If you would you like to book your bike in for a service or have any maintenance related questions just give our mechanics a call on 01539 821443.