WHEELBASE Lake District

 

WHEELBASE Lake District Christmas Opening Hours

Christmas Opening Hours

01539 821443

Located in the picturesque village of Staveley, the UK’s largest cycle store is only 15 minutes’ drive from the M6 motorway and 10 minutes from Windermere. With over 600 bikes on display in store, spread across our massive 16,000 sq. ft. premises, we have dedicated areas for Road, MTB, E-Bike, Women, Kids and everything in between. Our staff are all passionate cyclists, specialising in a variety of disciplines, united by a love of all things two wheels. We currently stock bikes from; Brompton, Cannondale, Cervelo, Cube, Frog Bikes, Genesis, Merida, Orbea, Riese & Muller, Scott, Trek, Whyte, Wild Bikes and Yeti.

Based in Staveley Mill Yard, we’re a true destination store for your next visit to the Lake District. On our doorstep we have Wilf’s Caféwith a great selection of cakes and lunches and More? Bakery – for freshly baked goods and great coffee. The Eagle and Child bed and breakfast Inn, run by an avid mountain biker, has rooms if you’re staying for the weekend and offers great pub grub and a selection of local ales.

Our precision fit team offer a professional bike fitting service in store, tailored to suit your riding. We run a fully equipped workshop and our team of qualified mechanics are on hand to offer advice and servicing as your bicycle requires. Our friendly team are always happy to offer advice on local routes, with superb Lakeland trails, leisure and road riding straight from our store – PedalNorth has a great selection of routes, including our go-to ride around the Kentmere Valley.

There is a great community of cyclists here in the Lake District and we run and participate in many local events throughout the year – including our annual MTB Demo weekend in Spring.

 


efficient contact and ease of buying new equipment

I'm really pleased with choosing Wheelbase for my new Gravel bike. The whole experience was 10 out of 10 from the ease of buying via their website, to the speed of their customer service and the bike was delivered within 5 days. I've never seen a bike so carefully packaged. They used so much protective foam tubing and bubble wrap. I'm very happy and I would highly recommend Wheelbase. I'll be back before too long for a new Road Bike.

Good prices, prompt delivery

The team was incredibly helpful and patient.

Although we ended up not buying a bike from Wheelbase, that was only because they didn't have one in the size and colour option wanted. This was a great shame because Luke had spent quite a bit of time with us, discussing options,swapping pedals over for test rides around the car park, and searching online to try and source a bike from the distributer. We wouldn't hesitate to recommend the shop; bravo!

Value for money, quick PP and a very varied online website

My new Cannondale arrived on time on January 2nd (my online request date) despite an advisor saying that the 5th was likely to be the earliest realistically so big thanks to Wheelbase! Bike was extremely well packed so in perfect condition, was a heavily discounted bike too so much to like about ordering from Wheelbase.

Fantastic price/value and quick delivery

Very knowledgeable, friendly & helpful. Took time the time to call to discuss delivery/collection.

Good products, good prices, good service and fast delivery. Thank you

Always friendly and helpful and easy to book repairs

Great services and advice on selection of new mountain bike.

Ben, is brilliant. He understands what I need. His knowledge about cycling and bike set ups is second to none.

I called because the price online was the best I'd seen, and wanted clarity on delivery times leading upto Christmas. The man that answered the call, processed my order efficiently, was engaging, and made the process easy. The bike arrived really well packed, and I found some Christmas presents at the bottom of the box. I'm over the moon.

Quick turnaround and really meticulously done. Asked for brake servicing and I won’t be going anywhere else in future

Wide range of bikes. Usually have spares or equipment that you need. Helpful advice from their knowledge and experience as cyclists.

Very knowledgable and supportive staff

Excellent mechanics expertise, advice and service. Great advice on cycle touring and bike packing set ups!

Have just purchased a new Cube Stereo Hybrid One77 AT HPC 800 from Wheelbase in Ilkley. Very friendly, knowledgeable, easy to talk to staff. The bike was ready and I was given a thorough explanation of how to operate the Bosch system. The suspension was then set to my weight, ready for me to ride. A great experience. I highly recommend this shop. A special thanks to Bernie, who I think is the shop manager.

GReat, fast and efficient after sales care.

Arawn from customer service was absolutely brilliant! He went above and beyond to try and get our bike shipped out before Christmas and was incredibly helpful and friendly throughout the entire process. We couldn’t have asked for better service

Exceptional customer service, the staff are knowledgeable, friendly and can’t do enough to help.

Great product. Great service and helpful members of staff

Service was excellent and advice received very good

Both of the assistants in the shop were keen to help and also to explain the product. Really good customer service from both during the collection process and the further transaction.

Very knowledgeable. Good to see the bikes in person

Absolutely brilliant service from my first phone call enquiring about a specific bike which was hard to find around the country. The salesman I spoke with couldn't help more. Listened to all the questions I had and provided the answers needed to support the sale. Being 200 miles away, Wheelbase were able to take a bike from the shop floor and pack it perfectly into a unique bike box whereby the handlebars remained in place. The bike arrived in perfect condition, no marks from being on the shop floor or from having been repacked. The bike also arrived within 2 days, having ordered at 3pm Monday, it was with me Wednesday morning. Excellent service and product!

Very helpful, very good service and the product is exactly what we wanted.

Excellent customer service

Great service from the lads at wheelbase Darlington