WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Great experience with my new bike, from ordering to the collection process. Great shop, loads of diverse stock. Highly recommended.
Report a concern

When I needed help with a bike problem they were very helpful,
Report a concern

Excellent customer service and great knowledge of staff and very helpful
Report a concern

Excellent service, great prices and very quick delivery. Highly recommend
Report a concern

Online retailing , does not get better than this .
Report a concern

Matt and John have been fantastic in keeping me informed about the process and answering ALL of my questions and finding solutions where they could.
Report a concern

Unbiased and friendly advice
Report a concern

Cycle to work
Report a concern

Good price and fast delivery
Report a concern

Great price, great experience Bought my Cervélo Aspero from Wheelbase for around £2,500, £500-700 cheaper than anywhere else, using PayPal’s interest-free credit. Chose in-store pickup over delivery, and they refunded the delivery charge straight away when I asked. The facility is excellent and staff were polite and helpful throughout: my bike was ready, pedals already fitted, and they talked me through everything and showed me the included tool pack.
Report a concern

Very helpfull from looking for the right bike to sizing it up and picking the right accessory would highly recommend the lads in the shop quality service
Report a concern

Really excellent service in every way, I go there with my Grandson and we always feel really welcomed and looked after. They are also very welcoming to him when he goes in on his own. Great advice and suggestions tailored to our needs, both technically and financially. Wouldn't go anywhere else.
Report a concern

The staff at Ilkley shop were accommodating today when I felt I needed to return an unused product I'd travelled to purchase in person. I haven't seen a bike shop for years with such a wide selection of bikes and price points. Wheelbase is a worthwhile highlight for any cyclist who finds themself in Ilkley. I'd happily buy a bike from the staff at this particular branch in the future.
Report a concern

great, prompt service
Report a concern

Great service from experts.
Report a concern

Great and friendly set of lads in the shop
Report a concern

Friendly & efficient service. Great local bike shop.
Report a concern

A very friendly customer focused bike shop. I have purchased two ebikes from them and evry time I have contacted them nothing is too much trouble. I have already recommended them to two of my friends.
Report a concern

Brilliant service from staff who went the extra mile to get my wheel straightened.
Report a concern

Even though I’d forgotten all about my order, it was still sat waiting for me. Top service in general from all the guys, they even sourced me a hanger for my kids Orange5 a few weeks ago.
Report a concern

Very attentive & knowledgable staff.
Report a concern

I ordered a bike from the Kendal branch and collected it from Darlington. Wheelbase were very quick dealing with the request and kept me up to date through the process. The staff at Darlington were also helpful on collection.
Report a concern

Very prompt chain replacement, excellent service
Report a concern

Good range and reasonable prices. I live near the Darlington store so I know I can get help when I need to.
Report a concern

Price Parts Friendly Workmanship
Report a concern

Staff were very helpful and friendly. After servicing my bike, I was given a detailed explanation of what had been done.
Report a concern

Delivery ( to my own address rather than Darlington store)
Report a concern

Excellent service and all aspects of work explained. Brilliant work by Tom Neill.
Report a concern

The shop in Darlington has everything and the staff are friendly and helpful and on my last visit they helped me get the items I wanted, I highly recommend this shop and often look in to see what new products are in. They give good advice and are professional letting me know what is best for my bike and how to keep it in perfect condition, I will always use this shop knowing I am getting good value and a great service from the team.
Report a concern

Always friendly and very helpful
Report a concern