WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Good sales experience with Harry at Staveley Branch, James who did the handover and Matt in the workshop who sorted a derailleur problem (my fault). Would highly recommend!
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Really great experience. Harry (Staveley store) was really really helpful and knowledgeable and allowed me to spend the time getting the right bike which was massively appreciated, and the communication throughout was great. Couldn't recommend enough.
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Nothing was to much trouble, i would highly recommend Wheelbase for all Cycle services and do not hesitate to ask questions they will reply and they will demonstrate why they give the answers they do. Outstanding service
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The service we received from Dave was great. He ensured we were looked after well and dealt with all our product enquiries resulting in us buying two ebikes.
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Staff are amazing every time I go in always willing to help and answer any questions
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Bought a couple of cube e-bikes last year, which had a couple of manufacturers faults, which were rectified pronto. Also had a problem where the control panel on the top tube actually broke free where the little bolt pulled through the plastic,I done a running repair which was deemed to have breached the rules of the Bosch warranty but the workshop lads sorted out for me when I dropped the bikes in for service. Also really competitive on price which I found anywhere, local or nationally. Great service all round would definitely reccomend⭐️⭐️⭐️⭐️⭐️
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Helpful staff
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Easy to talk to no hard sale
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They couldn't be more friendly if they tried they are brilliant. I have a health problem they took my bike out of my car and put it back in .
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Struggled to purchase a Camelbak Mule back pack on line, so rang up. The gentleman I spoke to couldn’t have been more helpful. Purchase went through without a hitch, at a fantastic price and I received the back pack the following day. Brilliant service. Will definitely use again.
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Always happy to help with my (still!) beginner questions. Bernie and team in the Ilkley store are approachable and won't leave you in the lurch. The wider Wheelbase customer service is excellent too, helping to source my bike from the Lakes store a few years back and ship it to Yorkshire.
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The team are fantastic and the service is great
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Friendly and interested staff keen to help
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Staff were helpful, explained what I needed for my son based on his age and height. Happy with the experience and the bike I purchased.
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Excellent service with a friendly helpful team.
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I recently purchased a Whyte Kado RS from the Ilkley branch. I have nothing but praise for all the staff in store including Nick and Theodore. Still being new to E bikes and mountain biking as a whole they were really supportive, took the time to explain everything and my shopping experience from start to end was seamless.I'm really happy with the bike and grateful for all the help :)
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The staff at Ilkley are friendly, professional and knowledgeable. I have bought several bikes over the years and will continue to do so.
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Great service, professional and knowledgeable. Lots of choice
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As a long standing customer - the team at ilkley and Ben in the workshop always on hand to help
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My motor issue was sorted out in a week by Wheelbase Ilkley where Mtb Monster had taken months to get nowhere. Which is very disappointing considering I originally ordered the bike from them. Wheelbase had the motor diagnosed and replaced with no fuss. Many thanks
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Very helpful staff. The bike we wanted was relocated from a different store for our convenience
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Always a great selection of products! The service here is always so friendly and helpful, thanks as always!
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Everything basically. Ive not had a bad experience yet in store, Everything has been so easy from buying the bike, to servicing the bike, to getting repairs and upgraded parts fitted. Honest, reliable and knowledgeable, with more than fair pricing what more could I ask for
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Knowledgeable staff. Good communication.
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Wide product range, friendly staff and heloful service.
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Very friendly, knowledgeable and helpful staff. Went out of the way to get the bike we wanted. Added extra in for free. Would highly recommend.
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Friendly, helpful, reasonably priced and do what they are asked to do. Also only a few miles from where I live.
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Nice, helpful staff
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Very good range of products at good prices, Staff are very helpful and knowledgeable.
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Knowledgeable staff
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