WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


The friendliness and knowledge of the people working there. Choice of cycles and clothing and accessories.
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Great friendly staff. We travel 30 miles to go there when we have 4 cycle shops on our door step.
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Extensive range of e-bijes all under one roof
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The staff are extremely helpful and friendly, I always get great service when I visit. Best bike shop in the UK!
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Good service and price. Delivered on time and well packed.
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Great service, quick postage, good communication.
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Great staff. Steve was brilliant. Helped with sorting bike2work.
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Can’t recommend James enough, he was mega patient with me whilst making my decision on a new bike, I was spending more than I ever have on a bike and he explained the pros and cons of each model. Further helped by fitting my cushcores and having the bike invisiframe protected and also took the time on collection to get the bike set up for me. Top service, even though I traveled from Scotland to buy my bike I would 100% come back for my next one.
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Knowledgeable and helpful staff
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Great choice of brands at competitive prices. Prompt delivery. Well done Wheelbase
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Good advice and quality mechanics
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Very knowledgeable and very helpful. Nothing was a problem . Top lads
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Wheelbase Ilkley has firmly become my preferred local bike shop. The team are not only highly knowledgeable, but also genuinely friendly, helpful, and patient — nothing ever feels like too much trouble. The workshop staff, in particular, really stand out. They understand that customers have a close relationship with their bikes (just as they do themselves), and they treat them with the same care and respect. Repairs and servicing are carried out efficiently to minimise downtime, and they always take the time to explain the work they’ve done. That level of transparency and education isn’t the norm, and it’s hugely appreciated. On the retail side, I’m more than happy to travel to the store and even pay a small premium over buying online because the service, expertise, and aftercare are genuinely superior. It’s rare to find a shop that delivers such consistently high standards across the board. — Richard (Cube Agree & Ribble Ti)
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Great service from Wheelbase, ordered an Amflow PL carbon, received a curtesy call from the Ilkley store to arrange delivery, this gave me a chance to ask a few questions, they were very helpful and polite. Bike arrived quickly and was very well packaged, everything assembled super easily and everything worked perfectly thanks to the store pre assembly and checks by the professional mechanic. Highly recommended and would definitely buy from here again, many thanks!
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Large selection of everything to do with cycling. Very helpful staff.
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Very thorough service of my bike. Everything clearly explained. Good value. Will use again.
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I recently purchased a Whyte ELyte from Wheelbase. They couldn’t have been more helpful with my enquiry and questions. Delivered the bike on the day requested which was very well packaged. I always enjoy dropping into their stores when I’m away riding.
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Good service
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I had an electric bike that had stopped working. I knew the motor and computer on the handle bar both worked fine as I could swap them over to another bike to check. Any way Liam managed to find the culprit ( wire misplaced in the controller). highly recommend !!!
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The service at wheelbase is second to none, Got my new bike from here set everything up, very knowledgeable and friendly staff, couldn't do enough for me, highly recommended, thanks again lads my new go to bike shop
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Number 1 like any business it’s only as good as the people! Great service from a great team especially Mik the Master Technical Guru in the workshop & Jonny the Super Sales Guy in the shop. All the guys are really great & really helpful these two just set the standard! Sell really nice products but to sustain the business needs to next level its digital offering!
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Friendly, knowledgable staff
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Very good approachable staff with very good knowledge of products along with excellent customer service
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Generally have the items I want in stock
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friendly service from Graham and good discount on the camelback!
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Helpful well informed advice for choosing a road bicycle sourcing the required size specifications and colour. Complimentary “fitting” service with a few extras included.
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Everything good, absolutely no downsides. Brilliant, friendly service from start to finish at my closest branch in Darlington, and also by e-mail to Wheelbase HQ at Stavely. I couldn't be happier.
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Helpful and efficient with excellent offers
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Picked up my new e- mountain bike yesterday. Cycling has changed a LOT since I last purchased a bike, and Max answered all my numerous questions and queries, as well setting up the bike for me. Great service, thank you.
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Good selection and friendly, knowledgeable staff
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