WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


On time, no hassle
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George on the phone was very helpful, proactive & informative. Bike arrived on time & safe
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Easy to order from plus being local to me, its easy to pick up or pop in and browse.
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Karl was excellent as normal. Extremely helpful in setting up the bike to my specifications & also advising on panniers etc.
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Always very friendly and knowledgeable (been to lake district and Darlington branch).
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Have a good range of products however new what I was looking for before visiting shop from research on website. Staff were very helpful and pleasant and didn’t rush your decision on purchase. Talked through bike features to ensure you were happy before leaving. First class service would buy again.
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Cube stereo that I purchased last year is absolutely amazing and the staff are great to deal with, very friendly and helpful.
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Shop staff allowing the process of choosing a bike to evolve at a pace that worked for me
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From the moment we walked through the door we were treated with kindness and respect. There was no pressure to buy anything. The young man allowed my husband to try the bike in the car park. He explained everything with great care. We thoroughly enjoyed buying in person. So much better than online. Thank you to the young man who served us. He’s a credit to the store.
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Fast shipping. Item precisely as described. Kept me informed about shipping status. Competitive price.
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Great choice of bikes and good knowledge of products.
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A friendly set of staff who are all approachable. Any issues can be dealt with swiftly so you aren’t without a bike for weeks on end.
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Friendly staff and a quick response to my original email enquiry. When I visited they had bike ready for me to see and were knowledgeable and supportive. Good advice on test ride route and once I decided to purchase they set the bike as I wanted (tubeless) and made the purchase easy. Great shop and brill staff.
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Extensive range of bikes and parts in stock. You can see what you’re buying which is rare these days. Great service from Ben, from initial enquiry, order, through to delivery of my new bike. Very knowledgeable.
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Excellent price for wheel build and despite moving workshop still completed the work ifadt
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Really helpful staff and efficient bike service. My bike needed a new part which was fitted and sorted out really quickly so I was able to ride it. A great service thank you.
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Great products, price and service
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Good selection of Mtb and road bikes e bikes as well great new workshop with friendly knowledgeable staff
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Theo is an asset to the store. Helpful, friendly and a mountain biker!
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Good advice and quality mechanics
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After weeks of trying to get the right parts for my rear Bontrager wheel I gave up and dropped it off at Wheelbase Darlington. They managed to source the correct parts, assemble them and have the wheel ready to go. Great service and speedy too.
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Great bike recommendation and fantastic service, thank you! Took the new bike for its first spin at Hamsterley today and it was a dream.
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Prompt friendly service
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Its great to talk to people who understand bikes and just do what we ask when servicing them!
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Took my bike into wheelbase for a service. From start to finish it was vet straight forward. Staff are friendly and knowledgeable. Overall no issues whatsoever
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Number 1 like any business it’s only as good as the people! Great service from a great team especially Mik the Master Technical Guru in the workshop & Jonny the Super Sales Guy in the shop. All the guys are really great & really helpful these two just set the standard! Sell really nice products but to sustain the business needs to next level its digital offering!
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Friendly, knowledgable staff
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Very good approachable staff with very good knowledge of products along with excellent customer service
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Generally have the items I want in stock
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friendly service from Graham and good discount on the camelback!
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