WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Always willing to help with any questions. Up to date with all there products. Straight forward with sales and servicing. I would definitely recommend them.

I needed a new rapid drive freehub for my Trek Remedy,despite having the part number I couldn’t find a replacement anywhere on the internet so I gave Wheelbase a call and whilst they didn’t recognise the part number I had they went to the trouble of looking for one that would fit and put it on next day delivery for me. I have bought 2 bikes from this company before and have always found them to be excellent,always willing to help and in some instances go above and beyond.

Huge range of options. On site servicing. Friendly knowledgable staff

Speedy delivery. Good communication

Customer Service is Awesome. James, Toby, Matt, Gregg, Luke, Dave and the Team Always have time for me. I am quite “particular and passionate” about my Cycling.🙂👍 Keep up the great work. Thanks, Gareth.

Very helpful when enquiring about accessories for my bike

Good choice of manufacturers. Knowledgeable staff. Friendly. Terribly slow website!

Good products

Very quick dispatch, arrived the next dat

Great price and fast delivery, very pleased with the service.

The service was exceptional. I was served by two staff members who listens to my needs and did their best to assist. They were knowledgable and engaging.

The staff mostly. Everyone is super helpful. They all go beyond expectation.

Good & friendly service

Friendly and reliable

Friendly and helpful staff with the right level of information regarding the wear to my bike.

Thanks for the help yesterday. Super pleased with the bike and help - sorry I'm crap at remembering names but there were 2 guys and a younger gent in store. The two elder one's helped me and were great.

Good selection of products and very helpful staff.

Did what they said, when they said

The store has a great selection of different branded road bikes, staff are very knowledgeable and not at all pushy, they want to make sure you get the right bike for your needs (Thank you Bernice) Wheelbase Ilkley had been recommended to me and glad I went, I was looking for a Marida, and ended up with an amazing bike and at an excellent price, great experience and service, thanks guys, keep up the good work, cheers Tony

Good value - helpful staff - big range - local and easy to Bob in and get advice / checks on the new bike - knowledgeable team - bought a great bike at a very good price

Friendly, helpful, reasonably priced and do what they are asked to do. Also only a few miles from where I live.

Nice, helpful staff

Very good range of products at good prices, Staff are very helpful and knowledgeable.

Knowledgeable staff

Great range of products and equally customer service really good. It's clear the team in Darlington enjoy what they do.

Experienced a great customer service.. All work to my bike was explained thoroughly by Tom a knowledgeable member of the Wheelbase team.

It’s good to support high street shops and view before buying

Helpful and friendly, and a good service.


Staff are brilliant they go out of their way to make sure you get exactly what you want. Superb service.