WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Quality products, helpful and knowledgeable staff. Access and parking. Range of equipment and service and maintenance facilities.
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Good website with smooth interaction from purchase through to home delivery with excellent progress and likely delivery window identification by Wheelbase. Bike mostly setup as finished with minimal further setup on arrival for an experienced cyclist or one with just basic maintenance knowledge application along with clear advanced instructions on what would need to be done on receipt.
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Great customer service, good communications, enthusiastic
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I’ve been shopping here for 30yrs that says it all Great friendly people great products
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Good products, and positively supported by good technical advice & customer service.
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Great staff always friendly and helpful.
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Staff are very knowledgeable and approachable when visiting the store. I like the customer service at the bike shop always happy to spend time with you and offer sound advice on future purchases.
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Excellent stock and always a helpful team. It’s great to be able to see and touch the latest tech in this currently fast moving phase of bicycle evolution!
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Great staff & loots of bikes & equipment
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Excellent choice. Easy flow through website.
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I recently bought a Cervelo Caledonia 5 from Wheelbase. I was in the market for a premium endurance road bike, and tempted by a good deal on a Colnago C68 from another bike shop. However, the latter shop was disengaged and the sale slipped through their fingers. Wheelbase was very responsive in dealing with my queries, and I've got the bike I need with minimal fuss. The handover in the shop was very slick. They paired the power meter with my Wahoo device which saved me hours of watching Youtube videos, fitted pedals and made other minor adjustments. Very happy with the service, and the heavily discounted price was a major factor in my purchase.
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Fantastic support for a SRAM derailleur replaced under warranty. Really friendly and helpful team. I'll make the effort to travel to use the store and workshop again. Cheers guys.
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Super friendly, super fast, no complaints at all. Informed me on everything important.
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Manage tio get me a replacement battery free of charge though bike was out of warranty..Brilliant.
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Great service great products
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Great service and advice
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Great service from the guys at Wheelbase Ilkley. There was a common fault on a component of my new bike and they fixed it same day, free of charge.
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Everyone in shop were an absolute pleasure to deal with.very knowledgeable and I believe they went above and beyond to make sure I knew everything I needed to know about my new bike and even helped me set up the registration and app so it was ready to go! Would recommend them highly!!
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Great products at great prices! Bernie and Ben (workshop manager) at the Ilkley store gave me great advice on helping me choose my next bike. I was allowed to test ride the bike I was most interested in, and the bike was available in my size to take away the same day. It's the first time that I've ever dealt with Wheelbase and I'm impressed. They have a great range of products from all the major brands and the staff are very knowledgeable.
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Brilliant service 👍
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I had amazing service and support when calling into the Darlington branch yesterday, to seat a gravel tyre that was refusing to inflate
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Friendly staff. Always willing to help.
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Very happy with the service nice people to deal with good service would use again thank you wheelbase Darlington
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Happy to help when called and bike comes fully ready to go and lubes
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Great products with friendly staff.. Excellent advice from people who really know what there talking about.. Thank you 🙏🏻
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Really helpful, friendly and reliable advice.
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When ever you have a problem with your bike any time any day these guys will go out of there way to solve the issue . 1st class service
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Service was perfect, I had Graham help me out picking a bike and he made sure I wasn’t over spending and got the bike that was right for me. All the staff were very welcoming and friendly
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Reasonable prices, it's the service they give from initial interest to ordering to getting the bike ready, all smooth and professional
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