WHEELBASE Darlington

WHEELBASE Darlington Christmas Opening Hours

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Great price, lightning delivery,many thanks

Great price and quick delivery

Kept updating with the faults and how to remedy and cost of parts for bike , quick repair and a phone call and email to say when it's ready along with the bill ,

Excellent customer service and communication. Excellent value for money

All quality

Great prices. Super fast delivery and great communication. Quality products.

Product was delivered on time and the issues that were deal breakers got sorted immediately with an above and beyond approach 😀 Really happy.

Fast delivery and excellent service.

Friendly, knowledgeable staff who help whenever they can. Great range of bikes and products for all bike disciplines

We normally visit the store such a great range and every one so friendly

Fantastic customer service from Bernie, Ben and whoever was serving in the Ilkley shop on Thursday 18th Dec.

Friendly staff and a great service

Excellent service

Great insight and support when making a bike choice.

Great staff very knowledgeable, good selection of stock.a great asset to the local cycling community.

Brilliant mechanics offer exceptional friendly service

Fantastic customer service , offered products and advice without any pressure to buy. Took the time to help my son find a quality bike helmet that fit him perfectly.

Variety of quality products and excellent product knowledge and advice from the staff.

Friendly, knowledgeable, efficient.

Very helpful and knowledgable.

Arawn from customer service was absolutely brilliant! He went above and beyond to try and get our bike shipped out before Christmas and was incredibly helpful and friendly throughout the entire process. We couldn’t have asked for better service

Exceptional customer service, the staff are knowledgeable, friendly and can’t do enough to help.

Great product. Great service and helpful members of staff

Service was excellent and advice received very good

Both of the assistants in the shop were keen to help and also to explain the product. Really good customer service from both during the collection process and the further transaction.

Very knowledgeable. Good to see the bikes in person

Absolutely brilliant service from my first phone call enquiring about a specific bike which was hard to find around the country. The salesman I spoke with couldn't help more. Listened to all the questions I had and provided the answers needed to support the sale. Being 200 miles away, Wheelbase were able to take a bike from the shop floor and pack it perfectly into a unique bike box whereby the handlebars remained in place. The bike arrived in perfect condition, no marks from being on the shop floor or from having been repacked. The bike also arrived within 2 days, having ordered at 3pm Monday, it was with me Wednesday morning. Excellent service and product!

Very helpful, very good service and the product is exactly what we wanted.

Excellent customer service

Great service from the lads at wheelbase Darlington