WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Great products, and great service,
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Excellent service. Opted for the free delivery and it still came the next day!
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Arawn was very helpful from the very start of buying my bike The bike came and it was packed meticulousl with detail and care that the customer receives the bike in mint condition 10/10 for this bike shop and they person who packed it for me. Very happy thank you 👍
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Friendly guys in the store, listened to exactly what I was looking for and pointed me in the right direction to fulfil my needs. Even helped me get the new bike into my car! Really accommodation, friendly service especially Dave. Thanks for everything fellas!
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Great service Friendly environment and great customer service
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Comprehensive range of expertise
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Very responsive via email suggesting initial self help options. Actual repair was performed quickly, issue was explained and it was made sure that the link to my app was in place and I understood how to use it.
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The customer service and personal engagement with my son to make sure he got the right product. Dave was excellent
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Really knowledgeable and helpful staff. Have used many times and will continue to do so.
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V pleased with bike. Thank you.
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I had excellent in-store advice from Theo - I went into the shop as a complete newbie, but we narrowed the bike choice down to the one that I ended up buying from them. I'd thoroughly recommend going in to talk to them as it was all super friendly.
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Great service from Ben and team
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Excellent service & friendly advice, this is the second new bike I’ve bought from Wheelbase. Back in 2017 I bought my Whyte full suspension bike and now I’ve joined the ‘E Bike’ gang and bought a new E Mountain bike again a Whyte full suspension
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From the 1st contact by email, with Bernie, then telephone, then instore to purchase, the service was great, good communication and plenty of advice given re bike fit and bike itself. I purchased some accessories and Theo was more than happy to fit these. THANK YOU WHEELBASE, ILKLEY - Highly Recommend!
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Very friendly knowledgeable and helpful staff
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Great service, excellent communication and very happy with new bike.
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I was able to drop the bike off very quickly to get assessed and then the repair was undertaken in quick time great service
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Always friendly and helpful and easy to book repairs
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Great services and advice on selection of new mountain bike.
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Ben, is brilliant. He understands what I need. His knowledge about cycling and bike set ups is second to none.
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Great shop and great service
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Staff Price Product
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very helpful and knowledgable
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Very helpful. Transferred a suitable bike in when my size was not available to try in the shop.
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Arawn from customer service was absolutely brilliant! He went above and beyond to try and get our bike shipped out before Christmas and was incredibly helpful and friendly throughout the entire process. We couldn’t have asked for better service
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Exceptional customer service, the staff are knowledgeable, friendly and can’t do enough to help.
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Great product. Great service and helpful members of staff
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Service was excellent and advice received very good
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Both of the assistants in the shop were keen to help and also to explain the product. Really good customer service from both during the collection process and the further transaction.
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Very knowledgeable. Good to see the bikes in person
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