WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Good price. Quick delivery.
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Really excellent communication and work completed in a good time on the same day as drop off. The Wheelbase technicians had undertook research before my arrival and knew what was required to replace the uncommon hardware and software of the Fazua drive system fitted to my bike. This was reassuring and indicated that a high level of professionalism was being used to ensure a good outcome. The cost was as expected and I believe was very fair for such a good service. The only difficulty on the day was parking uncertainty and the 50 mins travel time to Wheelbase. Whilst my light weight road bike fitted in my car I would not be able to carry anything larger and unfortunately this limits the bikes I could take to Wheelbase. If Wheelbase had a weekly collection and drop off service for say £10 to £20 that would be a great option.
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You kept in contact the whole time. Emailed back same day if I had any queries. Nice and polite.
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Knowledgable team with a great range of bikes. Price was good for our Trek Rail 5. Aftersales was excellent too.
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Good price and fast delivery
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It was quick and easy to order and delivery was swift. I had no issues at all.
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fantastic range and really helpful advice
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Very good range of product and friendly helpful customer service at competitive pricing.
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Friendly and helpful staff. Helped with a problem I had trying to change a tyre and quickly remedied while I waited. Removed and fitted tyres to both rims very short notice.
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Greg the bike technician was really really helpful and fixed my bike at short notice. I couldn't recommend him any further. Thanks Greg!
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Great team, real expertise and quality products
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Great contact, professional services Gregor
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The products are great and the sales are also great! Top quality brands available, more than any other it seems.
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Thanks Wheelbase 👌 Purchased a new electric mountain bike the staff are all fantastic it’s the first electric bike I’ve owned and there help and advice including setting the bike up for me was second to none from the first phone call to collecting the bike the whole experience was first class Also purchased some bike kit again there help and expertise was great I would defo recommend these guys for anything bike related and I’ll be returning when my new bike needs a service Thanks again Wheelbase staff 🤩 Ryan VanCare
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Not purchased my e-bike from Wheelbase however they have serviced it for the last few years. This time my mudguards were sorted out which. Have always bugged me, they just didn’t fit correctly, new brackets supplied & fitted as well as the back pannier rack that had a nasty rattle. Didn’t ask for this but they fixed it which was excellent work imho. Updated the software & reset the gears. Iit does seem to ride a lot nicer. £59 well spent 👍
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All the staff are so helpful from buying a flap Jack bar to a Bike 🚲 wheels or kit you need I can highly recommend Wheel base 5 ⭐ treatment Much appreciated Glenn
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Great bikes and a great service. Got good advice and help all the way
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Amazing range of all things bike Bernie and the lads super helpful even if you have an unexpected problem!Chapeau
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Fantastic staff
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Knowledgeable, friendly staff. Great selection of gear.
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1st class service no sales pressure really relaxed atmosphere lovely lads to deal with very helpful will be back.
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Excellent knowledge about my bike and a comprehensive service could not fault the team.
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Very helpful staff both online and in store
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Very attentive & knowledgable staff.
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I ordered a bike from the Kendal branch and collected it from Darlington. Wheelbase were very quick dealing with the request and kept me up to date through the process. The staff at Darlington were also helpful on collection.
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Very prompt chain replacement, excellent service
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Good range and reasonable prices. I live near the Darlington store so I know I can get help when I need to.
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Price Parts Friendly Workmanship
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Staff were very helpful and friendly. After servicing my bike, I was given a detailed explanation of what had been done.
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Delivery ( to my own address rather than Darlington store)
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