WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Excellent service and advice
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I have used the workshop at Wheelbase Lake District on two occasions now and on each occasion they have provided excellent service with regular updates and efficient and first class repairs. All members of staff were friendly and knowledgable. I would not hesitate in recommending Wheelbase Lake District.
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The products are great quality and delivered quickly
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A good price and efficient service.
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Very helpful service
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Used the workshop previously and always found friendly helpful staff. Yes there is a few weeks wait for a booking slot but that is a good sign. My only slight complaint would be a full disclosure of price per hour of the work to be carried out, with a estimated time it would take for the job I requested.
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You had everything we needed and were so helpful and patient with us when we came to buy a mountain bike with our dog.
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I am a long term customer of Wheelbase for serving and repairs - for my 3rd Specialized Rockhopper Sport now . . . and they are superb in very facet of their service department. Friendly, efficient and professional - good value for both routine servicing and repairs. Extra impressed and grateful to Matt replacing gear cable/re-tuning gears so I could keep riding until my next service. Many thanks John
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Part was repaired in advance of date booked in and at reasonable cost.
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Great service from the staff and bike repair carried out professionally
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Experts at what they do, professional and always friendly - brilliant shop and repair place.
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great service by Ben as always!
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Spoke to Dominic over the phone re purchase of an e-bike. I thought it best to visit the shop as I was parting with a serious sum of money! Dominic again was able to show me the bike we had been discussing over the phone - his knowledge of the issues relating to e-bikes and his willingness to explain and answer any questions left me with no doubt that this was the place to buy my bike from. Thanks Dominic. The service you provided was first class! Much appreciated.
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Very helpful over the phone and the service engineer has a wide knowledge of bicycle brands and how to set them up. I will definitely be returning with servicing /repairs to our MTB’s.
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When I visited the Ilkley store to pick up my Brompton Electric G Line, I was greeted with friendly staff making the pickup experience feel excellent. Overall, the process was smooth which I am extremely pleased about. However, a problem occurred when they have notified me that they could not find the charger that was included with the bike but they said that they are going to post it to my address so hopefully that goes through (I will contact them for updates if there are any). Regardless of that, overall still a good experience and I would visit them again in the future.
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Bike servicing was good. But, didnt have in stock some of my items that I required.
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Great advice from people who been there, done it and got the t-shirt. Special mention to Bernie and Theo- powerhouses of knowledge and great to deal with.
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Always happy to help with my (still!) beginner questions. Bernie and team in the Ilkley store are approachable and won't leave you in the lurch. The wider Wheelbase customer service is excellent too, helping to source my bike from the Lakes store a few years back and ship it to Yorkshire.
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The team are fantastic and the service is great
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Friendly and interested staff keen to help
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Great bike
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The service was great kept informed and friendly and helpful staff in store on collection
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Range of bikes and knowledgeable staff
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Very helpful staff. The bike we wanted was relocated from a different store for our convenience
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Always a great selection of products! The service here is always so friendly and helpful, thanks as always!
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Everything basically. Ive not had a bad experience yet in store, Everything has been so easy from buying the bike, to servicing the bike, to getting repairs and upgraded parts fitted. Honest, reliable and knowledgeable, with more than fair pricing what more could I ask for
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Knowledgeable staff. Good communication.
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Wide product range, friendly staff and heloful service.
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Very friendly, knowledgeable and helpful staff. Went out of the way to get the bike we wanted. Added extra in for free. Would highly recommend.
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Friendly, helpful, reasonably priced and do what they are asked to do. Also only a few miles from where I live.
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