WHEELBASE Darlington

WHEELBASE Darlington Christmas Opening Hours

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Great prices and insanely fast delivery.

Good value and super speedy delivery

Very good service and my Shimano shoes arrived the day after. I am giving this review because there was an error with the GPay transaction when I placed the order. I called Wheelbase and they sorted the order out and even called me back to just check I was definitely receiving the correct size. I would recommend and use them again. Thanks Wheelbase for restoring my confidence in online shopping.

great service

Won't be using the product until after Christmas as it is a present so I can't comment on that. Service was good from all concerned. Prompt email confirmation of my order, even though it came into my spam folder, good communication with regard to despatch and good communication from the courier.

Great service and good knowledge

Great service, thanks for all your help.

Promt delivery

Very appreciative of Wheelbase for getting us the bike we wanted for our son’s birthday. As bike was out of stock following our order, they sourced us the current model and agreed the same price. They then communicated with us when it wasn’t going to arrive in time and offered an alternative colour so that we could have the bike by the big day. Excellent customer service. Thank you Wheelbase, we’ll be coming to you for our biking requirements from now on!

Great service, friendly staff and a rattler exciting array of bikes!

Great staff very knowledgeable, good selection of stock.a great asset to the local cycling community.

Brilliant mechanics offer exceptional friendly service

Fantastic customer service , offered products and advice without any pressure to buy. Took the time to help my son find a quality bike helmet that fit him perfectly.

Variety of quality products and excellent product knowledge and advice from the staff.

Friendly, knowledgeable, efficient.

Very helpful and knowledgable.

Helpful staff, convenient store, great products

Very friendly and helpful guys.

very quick and goog.

Mechanic couldnt have been more helpful, problem with my e-bike sorted within a few hrs and I was back out on the trails. Top service.

Very knowledgeable. Good to see the bikes in person

Absolutely brilliant service from my first phone call enquiring about a specific bike which was hard to find around the country. The salesman I spoke with couldn't help more. Listened to all the questions I had and provided the answers needed to support the sale. Being 200 miles away, Wheelbase were able to take a bike from the shop floor and pack it perfectly into a unique bike box whereby the handlebars remained in place. The bike arrived in perfect condition, no marks from being on the shop floor or from having been repacked. The bike also arrived within 2 days, having ordered at 3pm Monday, it was with me Wednesday morning. Excellent service and product!

Very helpful, very good service and the product is exactly what we wanted.

Excellent customer service

Great service from the lads at wheelbase Darlington

Excellent prices, easy to use website, clear communication in emails

1st Class As a new comer to mountain biking I had/have little to no knowledge I dealt with Johny, he was friendly, knowledgeable, helpful but not at all pushy. After great debate and then a little time thinking and further research I returned and placed my order. The bike was ready for collection at the time agreed, the hand over was equally as good. I'd have no hesitation in recommending Wheelbase A 1st class service, knowledgeable friendly people and value for money. A pleasure to have done business with.

Great service, very helpful.

Great friendly, knowledgeable staff. Good products

The work is completed promptly, professionally by friendly, knowledgeable staff and for a competitive price. There is no attempt to fit parts that are not asked for or at a higher spec than needed. I can’t recommend them enough! One very satisfied customer!