WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Great service as usual from James at Staveley. Chris & Paula
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Good range of products, good prices. Needed to know a specific detail about a helmet and a staff member checked actual stock and emailed me back quickly. Placed the order and had it delivered in a day, really pleased with the product and service.
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Great service, great choice of cycling. Knowledgeable and helpful staff, easy parking and plenty of space.
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Bike received well boxed and on time, delivered by DX and their guy was friendly and careful. Bike is for my son and he is extremely happy so far (after one test ride). I thought the supply of instruction videos for the minimum assembly support, was very considerate. Thank you!
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Good price and very efficient delivered next day
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Quick efficient service
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The friendly and efficient service when servicing my bike.
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All the staff in the repair and serving section are excellent. Friendly, professional, knowledgeable. Always help and come out smiling
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The service was top notch, friendly informative and helpful.
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I bought a little Orbea mountain bike for my lad’s birthday. Not only was the price great, the delivery incredibly efficient and straightforward, but I’ve also never had a better packaged and protected bike. Absolutely spot on and a pleasure to deal with. Many thanks.
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Great range of bikes and superb shop floor staff providing in depth knowledge and advice. Also superb that when out on a ride and my wife’s bike had a brake problem they could sort it there and then. Recent bike purchase experience brilliant.
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They have all the products and services you need. What makes the difference is the team of guys who go over and above to make sure you get exactly what you want and need. Picked up my bike yesterday having had service, power meter added and few other things done…the bikes a dream!
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Experts at what they do, professional and always friendly - brilliant shop and repair place.
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great service by Ben as always!
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Spoke to Dominic over the phone re purchase of an e-bike. I thought it best to visit the shop as I was parting with a serious sum of money! Dominic again was able to show me the bike we had been discussing over the phone - his knowledge of the issues relating to e-bikes and his willingness to explain and answer any questions left me with no doubt that this was the place to buy my bike from. Thanks Dominic. The service you provided was first class! Much appreciated.
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Very helpful over the phone and the service engineer has a wide knowledge of bicycle brands and how to set them up. I will definitely be returning with servicing /repairs to our MTB’s.
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When I visited the Ilkley store to pick up my Brompton Electric G Line, I was greeted with friendly staff making the pickup experience feel excellent. Overall, the process was smooth which I am extremely pleased about. However, a problem occurred when they have notified me that they could not find the charger that was included with the bike but they said that they are going to post it to my address so hopefully that goes through (I will contact them for updates if there are any). Regardless of that, overall still a good experience and I would visit them again in the future.
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Bike servicing was good. But, didnt have in stock some of my items that I required.
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Great advice from people who been there, done it and got the t-shirt. Special mention to Bernie and Theo- powerhouses of knowledge and great to deal with.
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Always happy to help with my (still!) beginner questions. Bernie and team in the Ilkley store are approachable and won't leave you in the lurch. The wider Wheelbase customer service is excellent too, helping to source my bike from the Lakes store a few years back and ship it to Yorkshire.
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Reasonable prices, it's the service they give from initial interest to ordering to getting the bike ready, all smooth and professional
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Very friendly
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Great bike
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The service was great kept informed and friendly and helpful staff in store on collection
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Range of bikes and knowledgeable staff
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Very helpful staff. The bike we wanted was relocated from a different store for our convenience
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Always a great selection of products! The service here is always so friendly and helpful, thanks as always!
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Everything basically. Ive not had a bad experience yet in store, Everything has been so easy from buying the bike, to servicing the bike, to getting repairs and upgraded parts fitted. Honest, reliable and knowledgeable, with more than fair pricing what more could I ask for
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Knowledgeable staff. Good communication.
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Wide product range, friendly staff and heloful service.
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