WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Woom Bikes, Marin Merida, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Friendly, helpful, high quality
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Good service and explanations freindly staff
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The response from your Staveley staff, right from my initial telephone inquiry to picking my new bike up at the shop, was great - positive, informative and courteous. Making the whole process easy and enjoyable.
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Very well protected easy set up .what I liked most was the service I got a delivery date I called up a few days before to make sure it was definitely coming that day I was told .came no problems at all
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Brilliant company, top end products at extremely competitive rates, backed up by first class customer service. First class.
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The mechanics I have met were friendly and helpful. Videos were good while I waited I was impressed by the Downhill team video. Didn't know Wheelbase had a team. Where is the women's team video?
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Good range of cycles and detailed information on each on the web. Helpful friendly staff who can advise you on the pro and cons of the option that you are interested in. Will definitely use again
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Great knowledgeable service, great stuff, plenty of choice. The people in the store are fantastic
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Superb level of help and guidance from friendly and knowledgeable staff
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Product was delivered less than 24hrs after ordering. Superb customer service
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Friendly, knowledgeable and efficient
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Wheelbase are a super friendly and approachable team who will help you with any questions you may have. If you have a breakdown that could be a quick turnaround they will get you back up and running while you wait rather than waiting weeks on end for a simple repair. I would highly recommend them to anyone I know. I’ve even persuaded a few to purchase the same bike I currently ride as I’m so impressed with the cost and performance. A Merida Reacto 8000 Road bike. If you get chance call in and have a look around.
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Excellent service and very speedy delivery. Would definitely use again!
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Excellent guidance with great honest feedback
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Having decided to purchase a new e-bike, I visited two other local bike shops before going to Wheelbase in Ilkley. Unfortunately, neither experience was particularly positive. On both occasions, I was left to browse without anyone offering assistance, and when I eventually managed to speak to a member of staff, their response was rather unenthusiastic. I was also told I couldn't test ride the bikes, and I left both shops feeling as though they weren't particularly interested in making a sale. My experience at Wheelbase couldn't have been more different! From the moment I walked in, the staff were friendly, attentive and genuinely interested in helping me find the right bike. They took the time to discuss my requirements and even arranged for two different frame sizes to be brought in from another branch so I could compare them properly. I was encouraged to try both bikes and was given plenty of time to make my decision, without ever feeling rushed or under any pressure to buy. I ultimately purchased my new e-bike from Wheelbase, which also came with a complimentary service. It's refreshing to find a retailer that understands the value of good, old-fashioned customer service. The whole experience was a pleasure, and I wouldn't hesitate to recommend Wheelbase Ilkley to anyone considering buying a bike. A great example of how customer service should be done!
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Knowledgeable staff volunteering advice, competitive pricing and a great range of products. Good example why local bike shops are still needed.
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I was able to buy a suitable bike advised by people with obvious understanding and expertise. The bike I wanted was available to my surprise at a cheaper price than I had been quoted elsewhere.
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The Helpfull staff and honest advice
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Quick service and friendly staff who took the trouble to explain carefully what they’d done - and also showed me how to clean the lube off my chain!
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Top quality product, top quality service. Thanks
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Great shop with friendly, knowledgeable staff
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Good range of bikes and a lot of helpful information about these on line. Competitive pricing, friendly and helpful staff who readily give advice which thoughtful and well worth following.
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Service was fantastic, really quick delivery, called me to arrange best day for me.
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Great choice and expertise Friendly service and good value
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Knowledgeable staff. A good range of bikes and accessories.
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Great prices & range of products
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Easy ordering process and reasonable pricing.
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Good service. Excellent customer service
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The person I spoke to was very helpful and sorted everything out for myself
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Top bikes on show , very friendly staff and so helpful
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