WHEELBASE Ilkley

WHEELBASE Ilkley Christmas Opening Hours

01943 816101

WHEELBASE Ilkley, West Yorkshire

We are very pleased to announce that we have now opened the doors of WHEELBASE Yorkshire, 25 Skipton Road, Ilkley, West Yorkshire LS29 9EW.

With 25 years of experience at the forefront of cycle retail we will provide Yorkshire’s cycling community with an extensive selection of road, mountain, triathlon, electric and leisure bikes from all the top brands, as well as the best clothing and accessories.

The store is now fully stocked with an extensive range and some stunning showcase products, plus a large state of the art Park Tools workshop. 

Ilkley is very well situated at the gateway to the glorious Yorkshire Dales and within easy reach of Leeds, Bradford, Harrogate and west Lancashire – a true hotbed of cycling. We are very excited to have the opportunity to bring WHEELBASE to West Yorkshire.

“We will provide all of our customers with the very best products, friendly, knowledgeable staff and a great in store experience.” Christopher Herd, WHEELBASE Managing Director

We live and breathe bikes here at WHEELBASE and we have built up our independently owned business from our HQ in the Lake District with some of the UK’s best mountain and road riding right on our doorstep. We opened our second store WHEELBASE North East in 2016 and our expansion into Yorkshire is the result of an acquisition of the former Ilkley Cycles.

“We have set the bar high with our plans for WHEELBASE Yorkshire.”
Toby Dalton, WHEELBASE Director

 


Good prices, prompt delivery

The team was incredibly helpful and patient.

Although we ended up not buying a bike from Wheelbase, that was only because they didn't have one in the size and colour option wanted. This was a great shame because Luke had spent quite a bit of time with us, discussing options,swapping pedals over for test rides around the car park, and searching online to try and source a bike from the distributer. We wouldn't hesitate to recommend the shop; bravo!

Value for money, quick PP and a very varied online website

My new Cannondale arrived on time on January 2nd (my online request date) despite an advisor saying that the 5th was likely to be the earliest realistically so big thanks to Wheelbase! Bike was extremely well packed so in perfect condition, was a heavily discounted bike too so much to like about ordering from Wheelbase.

Fantastic price/value and quick delivery

Very knowledgeable, friendly & helpful. Took time the time to call to discuss delivery/collection.

Good products, good prices, good service and fast delivery. Thank you

Amazing price and arrived the following day, absolutely brilliant 👏. Thank you

First time using Wheelbase. I used them to make a purchase based on their excellent Trustpilot score. I was not disappointed. Online purchase experience and delivery were great. Product pricing was very competitive. I will use these guys again.

Always friendly and helpful and easy to book repairs

Great services and advice on selection of new mountain bike.

Ben, is brilliant. He understands what I need. His knowledge about cycling and bike set ups is second to none.

I called because the price online was the best I'd seen, and wanted clarity on delivery times leading upto Christmas. The man that answered the call, processed my order efficiently, was engaging, and made the process easy. The bike arrived really well packed, and I found some Christmas presents at the bottom of the box. I'm over the moon.

Quick turnaround and really meticulously done. Asked for brake servicing and I won’t be going anywhere else in future

Wide range of bikes. Usually have spares or equipment that you need. Helpful advice from their knowledge and experience as cyclists.

Very knowledgable and supportive staff

Excellent mechanics expertise, advice and service. Great advice on cycle touring and bike packing set ups!

Have just purchased a new Cube Stereo Hybrid One77 AT HPC 800 from Wheelbase in Ilkley. Very friendly, knowledgeable, easy to talk to staff. The bike was ready and I was given a thorough explanation of how to operate the Bosch system. The suspension was then set to my weight, ready for me to ride. A great experience. I highly recommend this shop. A special thanks to Bernie, who I think is the shop manager.

GReat, fast and efficient after sales care.

Arawn from customer service was absolutely brilliant! He went above and beyond to try and get our bike shipped out before Christmas and was incredibly helpful and friendly throughout the entire process. We couldn’t have asked for better service

Exceptional customer service, the staff are knowledgeable, friendly and can’t do enough to help.

Great product. Great service and helpful members of staff

Service was excellent and advice received very good

Both of the assistants in the shop were keen to help and also to explain the product. Really good customer service from both during the collection process and the further transaction.

Very knowledgeable. Good to see the bikes in person

Absolutely brilliant service from my first phone call enquiring about a specific bike which was hard to find around the country. The salesman I spoke with couldn't help more. Listened to all the questions I had and provided the answers needed to support the sale. Being 200 miles away, Wheelbase were able to take a bike from the shop floor and pack it perfectly into a unique bike box whereby the handlebars remained in place. The bike arrived in perfect condition, no marks from being on the shop floor or from having been repacked. The bike also arrived within 2 days, having ordered at 3pm Monday, it was with me Wednesday morning. Excellent service and product!

Very helpful, very good service and the product is exactly what we wanted.

Excellent customer service

Great service from the lads at wheelbase Darlington