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WHEELBASE – Covid 19 (Coronovirus) update

Covid 19 (Coronavirus) update

Last updated: 9am, Wednesday 20 May 2020


Lake District Store

WHEELBASE Lake District, Staveley LA8 9LR

Now open

  • Wednesday – Saturday 9.00am to 5.30pm, Sunday 10.00am to 4.00pm
  • Closed Monday, Tuesday and Bank Holidays

We are pleased to announce that from Wednesday 20th May our Lake District store in Staveley will be re-opening to the public after two months of closure. Although bike shops were deemed an essential service by the government, we took the decision to close our three stores in an effort to help combat the spread of the Covid-19 Coronavirus pandemic.

WHEELBASE Yorkshire, Ilkley LS29 9EW

Now open

  • Tuesday – Saturday 9.00am to 5.30pm
  • Closed Sunday, Monday and Bank Holidays

WHEELBASE North East, Darlington DL3 7LB – temporarily closed

WHEELBASE Mail Order – our mail order service will be running from Monday 30/3/20, and will operate until there is a significant change in the Governments restrictions. Please note we will be only able to ship in stock items and you can view our large range HERE.

Current delivery timescale on new bike orders: 7-10 days* 

*UK mainland only. Upon placing your order our mail order team will be in contact to confirm a delivery date with you. Please be aware of the Bank Holiday on Monday 25/05/2020

Current turnaround on parts and accessory orders: 2-3 days 

We also will be answering emails at but we are running on reduced staff so please bear with us 🙏🏻Opening hours for email queries and orders is Monday to Friday 9am to 5.30pm. 

For updates on the situation please view our Facebook page, News Blog or sign up to our Mailing List.

Thank you all for your continued support. Stay safe everyone, stay positive and look forward to better times.

Chris, Toby, James and the rest of the WHEELBASE team