Covid 19 (Coronavirus) update
Last updated: 9am, Saturday 09 January 2021
ALL THREE WHEELBASE STORES WILL REMAIN OPEN
Monday – Saturday 9.00AM – 5.30PM
Sunday 10.00AM – 4.00PM
Wheelbase stores will remain open during the new Coronavirus Lockdown measures. We will continue to support our customers in our three stores across the North of England, and assist mail order customers remotely with our 5 star customer service team.
Customers can be assured that we are continuing to follow strict government guidelines while we operate, with all of the required Covid-secure measures in place throughout the business to help keep our customers and staff safe.
For updates on the situation please view our Facebook page, News Blog or sign up to our Mailing List.
Thank you all for your continued support. Stay safe and try to stay positive while we all continue to live through this difficult time.
Chris, Toby, James and the rest of the WHEELBASE team
WHEELBASE Lake District, Staveley LA8 9LR
Open: Monday – Saturday 9.00am to 5.30pm, Sunday 10.00am to 4.00pm
WHEELBASE Yorkshire, Ilkley LS29 9EW
Open: Monday – Saturday 9.00am to 5.30pm, Sunday 10.00am to 4.00pm
WHEELBASE North East, Darlington DL3 7LB
Open: Monday – Saturday 9.00am to 5.30pm, Sunday 10.00am to 4.00pm
WHEELBASE Mail Order – our mail order service is fully operational Monday to Saturday. Please note we will be only able to ship in stock items and you can view our large range HERE.
Current delivery timescale on new bike orders: 19-21 days*
*UK mainland only. Upon placing your order our mail order team will be in contact to confirm a delivery date with you.
Current turnaround on parts and accessory orders: 2-3 days
Opening hours for telephone queries and orders is Monday to Saturday 9am to 5.30pm.