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Good range of top quality bikes and equipment with friendly and knowledgeable staff. Workshop staff equally friendly and knowledgeable about the bikes and likely faults.
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The bike I have got from using the Cycle scheme is brilliant. Great quality and really happy with it as a whole. The service was immaculate and so fluid. Wheelbase Kendal were easy to contact by email and phone and always gave good support. The day I got my voucher I contacted Wheelbase and spoke to Dave who was a huge help and managed to help me get my paperwork sorted and pick the bike up the same day! I could not be happier with the service and think that Dave deserves a pay rise ;)
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Ordered on Monday - arrived on Tuesday!
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Lots of choice and knowledgeable staff, didn’t give 10 as I haven’t experienced after sales service yet
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Efficient service
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Great range of products in the excellent shop, staff are really helpful and aftercare is very good too.
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Website almost put me off as it was very laggy but the price of what I bought and speed of delivery were both fantastic so Im glad I persevered.
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Staff are very helpful and some have been there for a long time. A lot of knowledge and experience.
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The most outstanding aspect of Wheelbase in Kendal is the customer service. Yes, there's a good range of bikes, yes, there's loads of accessories and clothing etc. but it's the knowledge and helpfulness of the staff that sets this bike shop apart. This is the third bike I've bought from Wheelbase and it won't be the last. Thank you!
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listened to my requirement and suggested a range of cycles I should consider without any pressure sales technique
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Good range of products backed up by knowledgeable staff at competitive prices.
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I had a problem with my electric bike. I had been to two other bike shops who took my money but could not fix the problem. Liam from Wheelbase in Ilkley was excellent. He went above and beyond and fixed it quickly and effectively. Very impressed.
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Everyone that I spoke to listened, was highly knowledgable about the problem that I was experiencing with my bike and could not have been more helpful.
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Friendly and efficient service
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Friendly and good advice.
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Prompt and efficient response to my request for mechanical support with a creaking bottom bracket. Friendly staff in a pleasant and centrally located store. Bernie and Ben always helpful.
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Great product (CANNONDALE topstone Carbon) Great price!! Great service! Friendly helpful staff! Although not my local store, the 90 minute journey was well worth it! Definitely will use the store in future, highly recommended! Tony….York
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Great service from the workshop. Knowledgeable, friendly staff and always have the gear or accessories that you want. My 'go to local bike shop'!
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Great range of bikes for all levels of riders and an efficient repair shop
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Very informative and helpul staff.
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good range
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Staff very friendly and helpful. Bike fully serviced. No problems
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Excellent range to choose from and salesperson was very knowledgeable and offered good advice.
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Bike run’s alot better Thanks
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The lads at Darlington were incredibly helpful over the phone. Discussed all the equipment i was looking to buy, I visited the store next day and they had set aside everything I was considering buying and could not have been more accommodating. 10/10 guys!
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Very helpful , jonny at the Darlington brach was a real help and everything was made as easy as possible, absolute pleasure to deal with
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Maintenance to 2 bikes carried out same day in a very cost-effective way saving me £50 on new mudguards. Excellent explanation & feedback from mechanic who carried out work.
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Great service, great team super friendly reliable and helpful.
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Quality products and friendly knowledgeable staff.
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Fast service and very reasonable pricing
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Whyte’s All-New Gravel Line-Up – Verro & Tourus 2026
Tue 8th Jul

Whyte’s All-New Gravel Line-Up – Verro & Tourus 2026

Whyte Bikes have taken a bold step into 2026 with the launch of two brand-new gravel bikes: the Verro and the Tourus. Both models are built around the same proven...

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First Look: Cervélo S5 2026 – The Benchmark Just Got Even Faster
Tue 8th Jul

First Look: Cervélo S5 2026 – The Benchmark Just Got Even Faster

In a sport where milliseconds can make the difference between glory and obscurity, the Cervélo S5 has always been one of the peloton’s most potent weapons. With a race résumé...

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Cervélo Áspero-5: The Fastest Gravel Race Bike Just Landed at Wheelbase
Tue 17th Jun

Cervélo Áspero-5: The Fastest Gravel Race Bike Just Landed at Wheelbase

  Gravel racing just changed pace — and the new 2026 Cervélo Áspero-5 is leading the charge. Over the last few years, gravel riding in the UK has exploded in...

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Cannondale CAAD13 – Exclusive Wheelbase Offers
Mon 16th Jun

Cannondale CAAD13 – Exclusive Wheelbase Offers

Cannondale CAAD13 – The Pinnacle of Alloy Performance Now Available at Exclusive Wheelbase Prices For riders who crave top-tier performance without crossing into carbon territory, the Cannondale CAAD13 stands out...

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Whyte Secta – Comfortable and confidence-inspiring, Whyte’s latest generation of trail hardtails
Fri 6th Jun

Whyte Secta – Comfortable and confidence-inspiring, Whyte’s latest generation of trail hardtails

Whyte Secta Hardtail Mountain Bike – Built for the Lake District’s Toughest Trails If you’re searching for a trail-ready hardtail that thrives in real-world conditions like those found in the...

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Fred Whitton Challenge 2025 | UK’s Toughest Sportive
Wed 14th May

Fred Whitton Challenge 2025 | UK’s Toughest Sportive

112 miles | 10,400ft elevation | temperatures: blistering On Sunday, 11th May the Lake District once again played host to the Wheelbase Fred Whitton Challenge, a 112-mile sportive renowned as...

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NEW: Cannondale Synapse Carbon // Road Re-Imagined
Tue 6th May

NEW: Cannondale Synapse Carbon // Road Re-Imagined

Road / Endurance – Road Re-Imagined Real World Performance Designed to go fast, built to go long, and made to keep you comfortable, the Synapse redefines road performance. With a sub-1000-gram lightweight carbon...

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South Lakes Bikes Fest & Staveley 3VC 2025
Fri 25th Apr

South Lakes Bikes Fest & Staveley 3VC 2025

South Lakes Bike Festival The South Lakes Bike Fest is an annual mountain biking event held in the picturesque Kentmere Valley of the Lake District. In 2025, the festival is...

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Hamsterley Demo Day, Wheelbase North East | 2025
Fri 18th Apr

Hamsterley Demo Day, Wheelbase North East | 2025

Hamsterley BIG Demo Day | 17th May 2025 Still basking in the glory of our Big Demo Weekend in the Lake District it’s time for the Wheelbase crew and some...

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NEW: Santa Cruz Bullit CC | XO AXS RSV | Long Travel Electric Bike
Tue 15th Apr

NEW: Santa Cruz Bullit CC | XO AXS RSV | Long Travel Electric Bike

We took the Santa Cruz Bullit (MY26) out on the local trails for a first impression, we found out what we needed to know. Essentially a downhill bike with a...

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